1. Introduction
    1. Captivate Build
    2. Document Organization
    3. Referencing the Captivate System
    4. Typographical Conventions
    5. Target Audience
    6. Supported Browsers
  2. Getting Started
    1. Create an Account
    2. Login and Logout
    3. Password Reset and Recovery
    4. GUI Overview
    5. Resuming a Session
  3. Building and Managing Studies
    1. Study
      1. Steps for Creating a New Study
      2. Add Study
      3. Edit Study
      4. Delete Study
      5. Authorize and Deploy Study
      6. Clone Study
      7. Freeze/Thaw Study
      8. Lock/Unlock Study
      9. Share Study
      10. Archive Study
      11. Monitor Usage
      12. System Settings
    2. Forms
      1. Add Form
      2. Design Form
        1. Form Layout
          1. Instructions
          2. JavaScript
          3. Page Name
          4. Title
          5. Subtitle
        2. Form Items
          1. Calculation Item
          2. Checkbox Item
          3. Date Item
          4. Divider Item
          5. File Item
          6. Grid Item
          7. List Item
          8. Medical Coding Item
          9. Number Item
          10. Radio Button Item
          11. Randomization Item
          12. Table Item
          13. Text Item
          14. Time Item
        3. Item Properties
          1. Auto Numbering
          2. Build Note
          3. Calculation
          4. Columns
          5. Default Option
          6. Default Value
          7. Group Calculation
          8. Reporting Label
          9. Dictionary
          10. Field Size
          11. Field Validation
          12. Header
          13. CRF Item Name
          14. Label Rows
          15. Layout
          16. Left Text
          17. Max Rows
          18. Min Rows
          19. Min/Max Text Size
          20. Multi-select
          21. Name
          22. Number Type
          23. Option Label Define/Select
          24. Options Name/Value
          25. Partial Date
          26. PHI Data
          27. Randomization Result Changes
          28. Randomization Results Include
          29. Readonly
          30. Required
          31. Resizable
          32. Right Text
          33. Rows
          34. Skip Logic
          35. Source Data Verification
          36. Strata Variable
          37. Subheader
          38. Table Name
          39. Validation Message
          40. Validation Type
        4. Item Library
        5. Form Specifications
        6. Form Libraries
          1. My Forms
          2. Company Standards
            1. Standards Management
            2. Creating Company Standards
            3. Managing Company Standards
            4. Using Company Standards
          3. Industry Standards
      3. View Form
      4. Clone Form
      5. Edit Form
      6. Update a Form
        1. Form Versioning
      7. Publish and Unpublish Form
      8. Delete Form
      9. Mask/Hide a Form
      10. View Form Details
      11. Lock and Unlock Form
    3. Events
      1. Add Event
      2. View Event
      3. Edit Event
      4. Disable and Enable Event
      5. Delete Event
    4. Groups
      1. Add Group
      2. View Group
      3. Edit Group
      4. Disable and Enable Group
      5. Delete Group
    5. Rules
      1. Add Rule
        1. Rules Designer
        2. Designing Rules
      2. Manage Rule
      3. Import Rules
      4. Edit Rule
      5. Test Rule
      6. Run Rule
      7. Download Rule
      8. Disable and Enable Rule
      9. Delete Rule
    6. Sites
      1. Add Site
      2. View Site
      3. Edit Site
      4. Hide a CRF from a user
      5. Lock and Unlock Site
      6. Disable and Enable Site
    7. Users
      1. User Roles
      2. User Permissions
      3. Users Restrictions
        1. Module: Submit Data
        2. Module: Monitor and Manage Data
        3. Module: Extract Data
        4. Module: Administration
      4. Add User
      5. View User
      6. Edit User
      7. Lock and Unlock User
      8. Add Role
      9. Lock and Unlock Role
      10. Delete Role
  4. Going Live
    1. User Acceptance Testing
    2. Build Promotion
      1. Promote Studies
      2. Promote Events
      3. Promote Event CRFs
      4. Promote Rules
      5. Promote Groups
    3. Complete Production Build
  5. Getting Help
    1. User Guides
    2. Training
    3. Contact Us
    4. Browsing FAQs
  6. Customize Role

1.Introduction

This document describes the features of Captivate Build 3.1. You access Captivate Build at https://portal.clincapture.com using a web browser. For a list of supported web browsers, consult the Supported Browsers section.

Yes No Suggest edit
Last updated on March 20, 2019

1.1.Captivate Build

Captivate Build focuses on creating and designing studies.

** Please refer to the Captivate live User Guide to conduct and manage an existing study.   **

Yes No Suggest edit
Last updated on August 13, 2019

1.2.Document Organization

After the Getting Started section, the Building and Managing Studies section walks you step-by-step to build a study.

Information is provided at the end of the document to explain where to get help, sign up for free training and how to view FAQs for answers to commonly asked questions.

Yes No Suggest edit
Last updated on April 2, 2019

1.3.Referencing the Captivate System

If you used Captivate to capture data for your study, you can reference it as follows:

“Data collection and management for this study was performed using Captivate 3.1, an EDC system developed by ClinCapture.”

Yes No Suggest edit
Last updated on March 20, 2019

1.4.Typographical Conventions

Sample Description
User Roles Purple font indicates a hyperlink inside this document, or on the web.
Submit Bold font indicates verbatim text from Captivate Build, often used to identify a button, icon, text or field.
Home Italics font indicates a webpage, document name, or provides emphasis.
Yes No Suggest edit
Last updated on April 1, 2019

1.5.Target Audience

This document is intended for study administrators who will use Captivate Build to design and build studies.

Yes No Suggest edit
Last updated on September 11, 2018

1.6.Supported Browsers

The following Internet browsers are supported to access Captivate Build:

  • Microsoft Edge
  • Mozilla Firefox 65 and above
  • Google Chrome versions 30 and above
  • Safari versions 6 and above
Yes No Suggest edit
Last updated on March 20, 2019

2.Getting Started

Captivate Build provides a comprehensive set of features to build and manage clinical studies, including:

  • Creating studies
  • Building the essential components of a study: forms, events, groups, rules, sites and users
  • Promoting changes from test to production
  • Sharing a study with others
  • And more!

Captivate Build Features Overview by Module

Module Features
Study
  • Add
  • Draft features: Edit, Share, Clone, Delete
  • Deployed features:  Edit, Share, Clone, Freeze/Thaw, Lock/Unlock, Archive, System Settings, Audit Log

Pre-requisite: An account must be created before you can create studies.

Forms
  • Add, Export
  • Draft features: Design, View, Clone, Edit, Publish, Delete
  • Published Features: Design, View, Clone, Edit, UnPublish, View Details,  Lock/Unlock

Pre-requisite: A study must be created before you can create forms.

Events
  • Add, Export, View, Edit, Disable/Enable, Delete

Pre-requisite: A study must be deployed before you can create events.

Groups
  •  Add, Export, View, Edit, Disable/Enable, Delete

Pre-requisite: A study must be deployed before you can create groups.

Rules
  •  Add, Export, Import, Manage, Edit, Test,  Run, Download, Disable/Enable, Delete

Pre-requisite: Events configured with forms must be created before you can create rules.

Sites
  • Add, Export, View, Edit, Lock/Unlock, Disable/Enable

Pre-requisite: A study must be deployed before you can create sites.

Users
  • Audit Logins, Customize Roles, Export
  • User Features: Add, View, Edit, Add Role, Lock/Unlock, Hide Forms
  • Role Features: Disable/Enable Role, Delete Role

Pre-requisite: A study must be deployed before you can create users.

Promote 
  • Promote changes from your test to your production environment

Pre-requisite: A study must be built and tested in your test environment before you can promote changes.

Libraries
  • My Forms features: View, Clone
  • Company Standards features: View, Clone
  • Industry Standards features: View, Clone

Pre-requisite: Forms must exist before they can be accessed in Libraries.

Help
  • User Guides, Terms of Service, Contact Us, FAQs
Yes No Suggest edit
Last updated on March 20, 2019

2.1.Create an Account

Create an account in Captivate

  1. Point a supported browser to: http://portal.clincapture.com
  2. From the login page below, click Create an account.
  3. Complete the following form.
Field Description
First Name *  Type your first name.
Last Name * Type your last name.
Work Email * Type a valid corporate email address. Personal emails are not accepted.
  1. Read the clinCapture terms of service and privacy policies. They can be printed if needed.
  2. Check the box I agree to the clinCapture terms of service and privacy policy.
  3. Click Create an account.

Note: 

  • You may also receive an invitation via email granting you access to a study.  In this case, follow the procedure below to activate your account

Activate your account

  1. Check your email inbox. You will receive a registration confirmation email from clinCapture.  This email contains a link to activate your account.
  2. Click the Activate Account link in your registration email.
  3. Complete your profile. Required fields are marked with a red asterisk.
Login Information
Username * Captivate Build will suggest a unique username.  It can be changed, if necessary.
Password * Enter a password with at least 8 characters.
Re-enter Password * Re-enter the same password.
Personal Information
First Name * This field is populated from your registration form. It can be changed, if necessary.
 Last Name *  This field is populated from your registration form. It can be changed, if necessary.
 Primary Email *  This field is populated from your registration form. It cannot be changed.
 Job Title *  Enter your job title.
Business Information
 Company *  Your company name.
International Phone Number *  Enter a telephone number where you can be reached directly. The following character types are allowed: Numbers, Space, Parentheses ( ), and Dash -.  Phone extensions are not supported.  A valid phone number is required to verify your account. We will send you a PIN code, either via SMS or voice message, to validate the phone number.
Address Line 1 Your business address.
Address Line 2 A second line is provided for your business address, if necessary.
City The city in which your business is located.
State / Province / Region The state/province/region in which your business is located.
ZIP / Postal Code The ZIP or postal code for your business.
Country The country in which your business is located.
Time Zone Select your time zone.
  1. Click Submit.
  2. Your account is activated upon a successful save.

Update an existing profile

  1. Point a supported browser to: http://portal.clincapture.com
  2. Once logged in, on the right side of the Header, click the > icon next to your email.
  3. Click User Profile.  The user profile page opens.
  4. Make the necessary changes.
  5. Click Submit to confirm and save the form.

 

Yes No Suggest edit
Last updated on April 22, 2019

2.2.Login and Logout

You will need valid credentials to login.

Log in to Captivate

  1. Point your browser to https://portal.clincapture.com
  2. From the login screen, type your email and password.
  3. Click Log in.

Log out of Captivate Build

  1. Hover over your username in the header and select Logout.
Yes No Suggest edit
Last updated on April 1, 2019

2.3.Password Reset and Recovery

Reset your Password

  1. Login Captivate.
  2. Click the > icon next to your email in the Header.
  3. Click Change Password.
  4. Enter your current password, then your new password twice.
  5. Click Submit.

Recover your password

  1. Click the Need Help to login? link on the login page.
  2. Enter your email address and click Submit.
  3. An email containing a link to create a new password will be sent to you.
Yes No Suggest edit
Last updated on April 1, 2019

2.4.GUI Overview

Creative Build offers an intuitive and modern user interface. Many study build tasks can be accomplished using drag-and-drop, such as designing forms and rules, ordering events, etc.

A typical Captivate page includes the following components:

  • Header to select a study to build, add a study, manage your account and upload your logo.
  • Left Menu to select a study component to build, such as forms, rules, sites, users, etc.  You can also promote the changes to production, launch Captivate Live, access the form libraries and get help.  The Left Menu can be collapsed to increase the main page area.
  • List pages include a title, a row counter, and icons to:
    add a component, show/hide filters and a More Menu to take additional actions such as display More Columns and Export the filtered list.
  • Last Access Row orange markers highlight the last row that was accessed.

A sample list page is shown below.

Note:

  • Some pages support mass action on multiple rows.
  • To perform a mass actions , check the box on the desired rows  then click the Actions icon.  Only the actions valid for the selected rows will be enabled.
  • You can select/deselect all the rows by checking the box under the page title.
Yes No Suggest edit
Last updated on March 20, 2019

2.5.Resuming a Session

After a period of inactivity, Captivate Build prompts you to keep the session active.  If you do not respond, your session will time-out and you will be logged out.

If you were designing a form when the session timed out, when you return, you are given the option to resume your previous session or start a new one.

If you decide to resume your session, you will be returned to the form design page from where the session timed out. Otherwise, you will be prompted to select a new study and your previous session will be terminated.
Note:

  • You can resume a timed-out session on a different browser or even a different location.
Yes No Suggest edit
Last updated on April 1, 2019

3.Building and Managing Studies

This section walks you step-by-step to build and manage your studies, but first let’s examine the Captivate study operational model.


Captivate Study Operational Model

  1. Once added, a New Study starts in the Not Deployed state
  2. A study in the Not Deployed state can be either deleted or deployed
  3. A Deleted study is no longer accessible
  4. A study in the Deployed state can be:
    • Frozen
    • Archived
    • Locked
    • Decommissioned to be returned to the Not Deployed state
  5. A study in the Frozen state can be:
    • Locked
    • Archived
    • Thawed to be returned to the Deployed state
  6. A study in the Locked state can be:
    • Unlocked to be returned to the Deployed or Frozen state
    • Archived
  7. A Study in the Archived state  can be:
    • Restored to be  returned to its original state: Deployed, Locked or Frozen
    • Decommissioned to be returned to the Not Deployed state

Notes:

  • A study can be Shared and Cloned in any operational state.
  • A study is Decommissioned only upon request to Support.
  • When a study is Decommissioned, its forms are returned to the draft state.
Yes No Suggest edit
Last updated on April 1, 2019

3.1.Study

To manage studies:

  1. From the Left menu, click Study, or select another study in the Captivate Build header.
  2. A similar page is displayed.
  3. Select an action to be performed. You can either Edit your Study to change the study metadata, such as study name, protocol ID, configuration options, etc.
  4. Or from the More Menu.

The following actions can be performed on Study, depending on its state.

Study State Action
Any
  • Clone – Makes a duplicate of the study, including associated forms.
  • System Settings – Shows all the system information and allow you to update the configuration of the study
Not Deployed
  • Deploy – Launches the test and production environments in Captivate Live.
  • Delete – Deletes the study and associated forms.  This action is not recoverable.
Deployed
  • Decommission – Deletes the test and production environments in Captivate Live.  Forms are returned back to the Draft status.
  • Freeze  – Data entry is frozen in Captivate Live.  Tasks related to data management, such as queries resolution, are still allowed.
  • Lock  – All data changes are prevented.  View access to clinical data is still allowed.
  • Archive – Study is stored for permanent or temporary storage.  Access to data is no longer accessible.
  • Audit Log
Frozen
  • Thaw -Resumes all data access.
  • Lock – All data changes are prevented.  View access to clinical data is still allowed.
  • Archive – Study is stored for permanent or temporary storage.  Access to data is no longer accessible.
Locked
  • Unlock – Resumes all data access.
Archived
  • Restore – Restores study to its previous state: Deployed or Frozen.
  • Decommission – Deletes the test and production environments in Captivate Live.  Forms are returned back to the Draft status.  This action is performed by ClinCapture IT, upon request.

 

Yes No Suggest edit
Last updated on March 20, 2019

3.1.1.Steps for Creating a New Study

This is the process to follow to create a study in Captivate Build. Just follow the instructions in each point to start building a study in your @Test environment until you promote it to your Production environment.

Build Steps for creating a Study:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”
Yes No Suggest edit
Last updated on April 2, 2019

3.1.2.Add Study

To add a study:

  1. Click the + icon in the header.

  1. Complete the Study Properties. Watermarks are provided to help you determine the types of data you should enter. All fields are required and are marked with a red asterisk.
Field Description
Study Name* Type a name for your study, using up to 91 characters.
Expected Study Start Date* Select the start date for your study from the drop-down calendar.
Unique Protocol ID* Type a unique protocol ID for your study.
Protocol Type* Select a protocol type from the drop-down list.
Expected Enrollment* Type the expected enrollment number, using up to 10 characters. Note: This number is for informational purposes only, and can be exceeded as necessary.
Principal Investigator* Type the name of the principal investigator for the study, using up to 100 characters.
Brief Summary* Type a brief summary of the purpose of the study, using up to 2000 characters.
Sponsor Name* Type the sponsor name. The sponsor name is auto-populated from your profile’s company name. It can be changed as needed.
Study Type* Select the study type from the drop-down list.
Select Study Plan* Select the study plan from the drop-down list.
Therapeutic Area* Select the therapeutic area related to your study from the drop-down list.
Features Add-On Select the feature(s) you want to add to your study: Medical Coding, Randomization, ePro or eSource. Note: Additional setup fees may apply.
  1. To create a study with the default options, click Submit.
  2. To customize the study options, click Continue.
Option Setting
Allow Discrepancy Management
  • Yes (Default) enables notes and discrepancy workflow.
  • No
Require Reason For Change
  • Yes (Default) requires a reason for change when a form is marked Completed.
  • No
Allow SDV With Open Queries
  • Yes allows forms to be Source Data Verified even if they have open queries.  If a form is changed as a result of resolving a query, it will lose its Source Data Verified status.
  • No (Default)
Allow Treatment Groups Management
  • Yes (Default) allows subjects to be manually reassigned to a different Treatment Group.
  • No
Allow Discrepancy Correction Forms
  • Yes (Default) enables notes and discrepancy to be created in PDF format to be emailed or faxed to sites for resolution.  This feature allows sites without access to Captivate to participate in a study.
  • No
Study Environment This option designates the study environment. It is set automatically and cannot be changed.

  • Build indicates this is an @TEST study
  • Production
Message
  • Allows you to specify a message to be displayed when a user logs in a production study.

Note: 

  • In the @Test environment, the message is not editable and is set to: For Testing Purposes Only: Not to be used for treatment, quality, or safety decision making nor analysis .
How to Generate Subject ID
  •  – Subject ID must be entered manually.
  •  – Subject ID is automatically generated but can be edited.
  • ubject ID is automatically generated and it cannot be edited.
Prefix
  • Site ID (Default) – The Subject ID is prefixed with the Site ID
  • Custom – A custom string can be specified to prefix the Subject ID
  • None – There is no prefix in the Subject ID
Separator
  • Custom (Default) – A custom character can be specified to separate the prefix from the Subject ID
  • None 
Digits
  • 3 (Default)- Number of digits in the Subject ID
  • 4 to 6
Study Subject ID Label
  • Allows you to define a custom label for the Subject ID field.
Collect Secondary ID
  •  – Subjects must be assigned a secondary ID
  •  – Subjects may be assigned a secondary ID
Secondary ID Label
  • Allows you to define a custom label for the Secondary ID field, if it is required or optional.
Secondary ID Label Viewable
  • Yes (Default) – The Secondary ID Label is viewable during data entry.
  • No
Collect Date of Enrollment for Study
  •  – Date of enrollment must be manually entered
  • Not Used (Default) – Data of enrollment is not collected
Date of Enrollment Study Label
  • Allows you to define a custom label for the Date of Enrollment field, if it is required or auto-generated.
Collect Gender
  • Yes – The gender must be collected when the subject is enrolled
  • No (Default)
Gender Label
  • Allows you to define a custom label for the Gender field, if it is required.
Collect Subject Date of Birth
  •   – The complete date of birth is required when a subject is enrolled.
  •  – The year of birth is required when a subject is enrolled.
Collect Person ID
  •   – A subject must be assigned a Person ID. This allows identification of a subject that participates in multiple studies without requiring personally identifiable information.
  •  – A subject may be assigned a Person ID.
  •  – The Study Subject ID is automatically copied in Person ID.
Show Person ID on CRF Header
  • Yes (Default) displays the Person ID on the CRF header.
  • No
Collect Event Location
  •  – Event location must be entered when the event is scheduled.
  •  -Event location may be entered when the event is scheduled.
Collect Start Date
  •  – Event start date must be entered when the event is scheduled.
  •  -Event start date may be entered when the event is scheduled.
Collect Start Time
  •  – Event start time must be entered when the event is scheduled.
  •  -Event start time may be entered when the event is scheduled.
Start Date/Time Label
  • Allows you to define a custom label for the event Start Date/Time field, if it is required or optional.
Collect Stop Date
  •  – Event stop date must be entered when the event is scheduled.
  •  -Event stop date may be entered when the event is scheduled.
Collect Stop Time
  •  – Event stop time must be entered when the event is scheduled.
  •  -Event stop time may be entered when the event is scheduled.
Stop Date/Time Label
  • Allows you to define a custom label for the event Stop Date/Time field, if it is required or optional.
Item-Level SDV Settings
  • Use CRF Settings (Default) – The SDV settings defined while designing the form will be used.
  • Use Last Event Settings – The last event settings will be applied in future versions of a form
  • Merge CRF Settings with Last Event Settings – The newer SDV settings defined while designing the form will override the last event event settings, if they conflict.
Collect Interviewer Name
  •  – The interviewer name must be entered when the data is collected.
  •  – The interviewer name may be entered when the data is collected.
Interviewer Name Default
  •   – The interviewer name field is left blank on the form and must be manually entered.
Collect Interview Date
  •  – The interview date must be entered when the data is collected.
  •  – The interview date may be entered when the data is collected.
Interviewer Date Default
  •   – The interview date field is left blank on the form and must be manually entered.
Use autotabbing
  • Yes (Default) – Advances the cursor to the next field when the current field is fully entered.
  • No
Evaluate with context
  • Yes – Displays subject and event information when evaluating data in a form.
  • No (Default)
SAS Name Annotation
  • Yes (Default) – Automatically generates a SAS-compliant name for  CRF item names that do not adhere to the SAS naming convention.
  • No 
Show Year in the Calendar
  • Yes (Default) – Year can be picked in the calendar widget.
  • No
Assign Randomization Parameters to
  •  – Subjects can be randomized into a Dynamic Group (Treatment Group)
  •  – The randomization code is stored in the Subject ID.
Trial ID
  • Contains the Trial ID obtained from the randomization system when the study and randomization scheme were created.
CRF status after import
  • Preserve the current CRF Status (Default) – The CRF status is unchanged after data import.
  • Set CRF status using the status in the import file – The CRF status is set using the status contained in the import file.
  • Always Set CRF status to Completed – The CRF status is always set to Completed after data import.
Auto-schedule event during import
  • Yes  – The event is automatically scheduled, if needed, during data import.
  • No (Default)

Note:

  • If the eSource add-on feature is enabled, this parameter is set to Yes and is not editable.
Auto-create subject during import
  • Yes  – The subject is automatically created and enrolled, if needed, during data import.
  • No (Default)

Note:

  • If the eSource add-on feature is enabled, this parameter is set to Yes and is not editable.
Replace existing data if changed during import
  • Yes  – Existing data is replaced during data import.
  • No (Default)
Replace existing data per
  •  (Default) – The entire CRF data is replaced, if existing data is configured to be replaced (see option above).
Code with context
  • Yes – Displays subject and event information when coding.
  • No (Default)
Auto-code Dictionary Name
  • Allows you to specify a file name to save the medical codes used in the auto-code process.   Using the same file name across multiple studies allows you to share these codes between them.
Auto-scheduling for Insert Rules
  • Yes (Default) – Automatically schedule an unscheduled event when inserting data with a rule
  • No
  1. Click Submit.
Yes No Suggest edit
Last updated on March 20, 2019

3.1.3.Edit Study

To edit an existing study:

  1. Click Study in the left menu to display the Study Info page.
  2. Click Edit.
  3. The study properties display. See Section Add Study for details.  You can edit them as necessary.

Notes:

  1. Once a study is deployed, the Protocol Type cannot be edited.
  2. Plans cannot be downgraded.  If a downgrade is required, contact your Sales representative
Yes No Suggest edit
Last updated on March 20, 2019

3.1.4.Delete Study

To delete an existing study:

    1. Click Study in the left menu to display the Study Info page
    2. From the More menu, select Delete.
    3. Click OK to confirm you want to permanently delete your study and associated forms.
    4. A confirmation message displays when your study has been successfully deleted.

Notes:

  • Deployed Study cannot be deleted. The Study must not be deployed for you to have the option to delete it.
  • Study deletion, including associated forms, cannot be recovered.
Yes No Suggest edit
Last updated on March 20, 2019

3.1.5.Authorize and Deploy Study

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Before you can deploy your first study, you must establish a contract with a ClinCapture sales representative. If you are deploying a study on behalf of a sponsor, you must be authorized to do so.

To deploy your study:

  1. Click Study in the left menu to display the Study Info page
  2. From the More menu, select Deploy or Authorize (if you are not yet authorized to deploy a study).
  3. Fill the required information.
  • Chose your payment option: Credit Card or Contract.
  • Select the Region to host your study
  • Specify a unique Resource ID, an 8 characters word which by default is made of the first characters of the Sponsor name and a sequence number if needed. To create the URL for your study, Captivate Build will combine the Region selected will and the Resource ID as follow:
    • The Region URL is defined by the region you selected:
      • USA: https://us.clincapture.com/
      • Europe: https://eu.clincapture.com/
    • The resource ID defaults to the first eight characters of the Sponsor Name (excluding spaces and special characters) and a sequence number is added if needed to make it unique.  The resource ID can be edited, if necessary.

⇒ As a result, for example, if you selected Europe for the Region and newstudy for the Resource ID, your study URL would be: https://eu-clincapture.com/newstudy

  1. Click Deploy or Authorize if you are not authorized to deploy a study.
  2. The system will take about 3 to 5 minutes to provision your private Captivate server.

If you requested authorization to deploy a study:

  1. The Sponsor Owner will receive an email requesting the study deployment and she will be required to deploy your study.
  2. Once your study is deployed, you will be authorized to deploy additional studies for the same sponsor.

When a study is deployed, two identical study environments will be created in Captivate Build. The study name starting with @Test – allows you to build and test your study while the other will be used for production.  For example, assuming your study name is NEW STUDY, you will see two studies in Captivate:

  • @Test – NEW STUDY: Used to build and test your study
  • NEW STUDY: Used for production

You will be granted administrative access to both studies.

Yes No Suggest edit
Last updated on April 2, 2019

3.1.6.Clone Study

To clone a study:

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Clone.
  3. The study properties display. See section Add Study for details. You can edit them as necessary.
  4. Click Clone.
    The study and associated forms will be cloned

Note:

  • You can only clone a Study from and in the same private cloud.

Clone the Events, Groups and Rules

We started by cloning the study, but if you want to copy the events, groups and rules as well, you can promote the changes from your original study, to your clone, as follow:

  1. In the study you just cloned click Promote in the Left menu to display the Promote Changes page
  2. The dropdown menu “Secondary study” displays the study in production as well as the new clone of your study. For example, we cloned the study named: Prospine-3 and called the clone: Test Study Prospine.
  3. Select the clone, Test Study Prospine
  4. Click Generate Report
  5. Click Promote all Changes

 

Yes No Suggest edit
Last updated on April 1, 2019

3.1.7.Freeze/Thaw Study

A study can be frozen, to prevent anyone to enter new data while still allowing the users to close discrepancies/queries. If you want to prevent your study from receiving any change at all, see Lock/Unlock Study.

Freeze a deployed study

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Freeze.
  3. Click OK to confirm you want to freeze the study.

Thaw a frozen study

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Thaw.
  3. Click OK to confirm you want to thaw the study.
  4. Click OK to confirm you want to freeze the study.

Note:

  • Studies must be deployed before they can be frozen/thawed.
Yes No Suggest edit
Last updated on April 1, 2019

3.1.8.Lock/Unlock Study

A deployed study or a frozen study can be locked to prevent any change in the study. If you want te be able to still allow your users to close discrepancies/queries but prevent creating new data in the study, see Freeze/Thaw Study.

Lock a deployed or frozen study

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Lock.
  3. Click OK to confirm you want to freeze the study.

Unlock a locked study

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Unlock.
  3. Click OK to confirm you want to unlock the study.

Note:

  • Study must be deployed or frozen before they can be locked or unlocked.
  • Study returns to its previous state when it is unlocked.
Yes No Suggest edit
Last updated on April 1, 2019

3.1.9.Share Study

To share an existing study with someone, you need to add a user and grant him the role “Study Administrator” and specific build permissions (see add user).

Yes No Suggest edit
Last updated on March 20, 2019

3.1.10.Archive Study

Archiving a study does not destroy data or the forms associated with it.  Once a study is archived, it can be restored to its deployed state, until it is decommissioned.

When you archive a study, an email is sent to Sales who will contact you to discuss archiving options.  All archiving options include receiving a compressed copy of your database . If necessary, your database copy should enable you to restore your study data. SAS datasets can also be provided upon request.

  • Option 1 – Near-line forever: The study database will be kept near-line, allowing us to restore your study within 24-hours. This option includes a fee for archival and monthly storage. There is no limit to the retention period. There is no additional fee to restore the study.
  • Option 2 – Archival: Your study database will be put offline and the system decommissioned. This option includes a fee for the archival process and an optional monthly fee for storage, should you require ClinCapture to store a copy of your database. Default retention period is 7 years, but additional retention time can be negotiated. Should you need to fully restore your study, a fee will be applied to restore your database.
  • Option 3 – Backup for 8 weeks: If you do not require long term archival, your study data will be deleted and the system decommissioned. ClinCapture will keep a backup for 8 weeks, but not beyond. There is no archiving fee for this option. However, a fee will be applied to restore your study from our backup (within 8 weeks of the archive request) or from your electronic copy.

Archive a deployed study

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Archive.
  3. Click Archive Study to confirm you want to archive the study.
  4. The study state is now Deployed and Archived.

Note:

  • A study state must be deployed, Locked or Frozen before it can be archived.

Restore an archived study

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select Restore.
  3. Click OK to confirm you want to restore the study.
  4. The previous study state will be restored.

 

Yes No Suggest edit
Last updated on April 1, 2019

3.1.11.Monitor Usage

Study usage can be monitored in the Study Info Page. On this page you will find the number of sites, of form pages collected, the number of user roles assigned to the study and the total storage used.

The Sites metric includes the number of sites in your study.

The CRF Pages metric includes the number of form pages where data entry was initiated or completed, including following states: “Initial Data Entry Started”, “Double Data Entry Started”, “Data Entry Completed”, “SDV-ed”, “Signed”, “Locked” and “Removed” (but not deleted). A form page is defined as a form section or Tab. Thus, multiple form pages may be contained within a single form.

The User Roles metric includes all user roles defined in Captivate that are assigned to the study. Please note that if a person has many roles in different studies, the different roles are counted in this metric. However, if a user account has access to multiple sites within a study, it will count as one role.

The Storage metric includes data entered in the forms, form attachments and data imported or exported (and not deleted from the application). Please note that the storage related to the study configuration is not included.

Notes:

  • Size thresholds depend upon your study plan.
  • Usage metrics are updated once a day.
  • When one of the metrics exceeds the size threshold (for example 11 sites in the Captivate Light plan), you will receive an email about this event and may be contacted by a Sales representative to discuss your needs.
  • Metrics monitoring has evolved over time:
    • Studies created after 01-Sep-2017 – Only site metrics are applicable. Captivate Light has up to 10 sites and Captivate Standard up to 25 sites.  The Captivate Global plan has unlimited sites.
    • Studies created after 01-Apr-2017 , before 01-Sep-2017 – Only site metrics are applicable to the ClinCapture plans (up to 10 sites and up to 20 sites).  The Captivate plan has unlimited sites.
    • Studies created after 01-Oct-2016, before 1-Apr-2017 – Usage metrics are calculated your production studies only.
    • Studies created before 01-Oct-2016 – Usage metrics aggregate the total usage for your development and production studies.

 

Yes No Suggest edit
Last updated on March 20, 2019

3.1.12.System Settings

System settings are available for:

  • System
  • Extracts
  • Import
  • Email
  • Security
  • Facility
  • Reporting
  • Randomization
  • Medical Coding
  • Job Server
  • ePRO

Notes:

  • Unless otherwise specified, the system settings are globally applied to a Captivate server and affect all studies hosted on the server.  Contact Support if you are unsure about what study maybe affected.
  • Some settings, such as the database name and the URL,  affect the hosting environment and may not be editable.

Configure system settings

  1. Click Study in the Left menu to display the Study Info page
  2. From the More menu, select System Settings.
  3. Edit the following system settings as required.
Setting Type Description
System  Access:

These settings control the hosting environment and cannot be edited.

  • Host name* – Cloud POD name.
  • Webapp name Private web application name.
  • Database name Private RDS database name.
  • ClinCapture URL *  URL to access study or studies.
Repository:
This setting control the hosting environment related to user file storage and cannot be edited.
  • File Path *– Root location of the repository for all  files in the system, including CRFs and datasets, excluding file uploaded in FILE items (configured below).

File Management:

These settings control the FILE item feature  and, unless otherwise specified, cannot be edited.

  • Uploaded file path * Root location for uploaded files when the item data type is FILE.
  • File Extensions – The specified file extensions can be submitted in the uploaded file names. Separate extensions with a comma and do not include the leading dot. For example: txt, csv, doc . This setting can be edited.
  • Maximum File Size – Maximum file size in MD for FILE item types.  The default value is 10MB. Please contact Support to increase this limit.

 Logging:

 These settings control the hosting environment related to logging and, unless otherwise specified, cannot be edited.
  • Logs path – Location for the logs.
  • Logging level – Logging levels are: Trace, Debug, Info, Warnings and Errors (Default).
  • Log host name – Host name to receive log entries. This setting can be edited.
  • Port number – Port number opened in log host. Default is 514. This setting can be edited.
  • Log location – Location can be local, remote or both. This setting can be edited.
  • Log rotation – Logs are rotated if Yes is selected.
  • Log rotation period – Period in days to rotate logs.  Default is 30 days.
  • Log message prefix – Prefix that will be used in the log messages. 
  • Log file name format – File name format.  Extension is always .log.

Job Scheduler:

These settings configure the quartz job scheduler, including the misfire threshold, the number of extract jobs that can run at a single time and their priority.  Do not edit these settings unless instructed by Support.

  • Misfire threshold 
  • Threads count 
  • Threads priority
 Usage Statistics:
Usage statistics refers to information sent back to ClinCapture to help us improve captivate. This includes technical information such as the installed version, the number of studies created and the number of users using the system. These statistics DO NOT include information such as study or CRF names, study data, or user information. We collect this data in aggregate and use it according to our Privacy Policy to improve our products and services.  Unless specified, these settings cannot not be edited.
  • Send usage statistics * –  Click to send usage statistics.  No is the default. This setting can be edited.
  • Host name – Host name to receive statistics
  • Port number – Port number opened in host name to receive statistics
  • ClinCapture Version – Application version

 Languages:

  •  Language Support – This feature is enabled only in the Captivate Global plan.  It translates the Captivate GUI in the selected language.
  • Interface language – If Language support is enabled, this property specifies the interface language. Spanish, Chinese, Russian or English (Default).  
Extract

These settings control the hosting environment related to extracts and, unless otherwise specified, cannot be edited.

  • Export path – Relative location for the exported datasets. A subfolder will be created in the root folder described in File Path..
  • Extract numberThis setting defines how many subjects the system will paginate through while extracting data. This number can be increased to use higher amounts of memory and potentially decrease the amount of time extracts take. You can lower this number if you have extremely large extracts to reduce the impact to online users while extracts are running.  This setting can be edited.
  • SAS extract folder – This setting defines the SAS folder that must be available to both ClinCapture and the SAS server. The network disc must be mapped or mounted using NFS.
  • SAS extract timeout – This property specifies the maximum time allowed for the extract to complete. Default is 12 hours.  This setting can be edited.
Imports

These settings control the Data Import feature. However, these settings can be overridden at study level under Study -> Edit.

  • CRF status after import:
    • Preserve the current CRF Status (Default) – The CRF status is unchanged after data import.
    • Set CRF status using the status in the import file – The CRF status is set using the status contained in the import file.
    • Always Set CRF status to Completed – The CRF status is always set to Completed after data import.
  • Auto-schedule event during import:
    • Yes  – The event is automatically scheduled, if needed, during data import.
    • No (Default)
  • Auto-create subject during import:
    • Yes  – The subject is automatically created and enrolled, if needed, during data import.
    • No (Default)
  • Replace existing data if changed during import:
    • Yes  – Existing data is replaced during data import.
    • No (Default)
Email

These settings configure the email interface. SMTP and SMTPS protocols are supported. If the host requires a username and password make sure Authentication is set to true. Minimum connection timeout is 5 seconds.

  • Host name – Default is us-smtp.clincapture.com
  • Port number – Default is 587
  • Connection timeout – Default is 1,000 seconds
  • Username – Default is blank
  • Password – Default is Blank
  • Protocol: SMTP or SMTPS. default is SMTPS.
  • Authentication: True or False. Default is False
  • Start TLSTrue or False. Default is False.
  • Admin email address: Email address to receive system and study administration related emails.
  • Error email address: Deprecated, no longer used.
Security LDAP:

These settings control the hosting environment related to user authentication and the first LDAP entry cannot be edited.

  • LDAP Authentication Enabled –  Yes is always enabled and this setting cannot be edited.
  • Primary URL – Default is :ldap://10.1.1.4:3268
  • Secondary URL – Default is: ldap://10.1.4.4:3268
  • Base DN – Default is: ou= Active Accounts, dc=clinovo, dc=local
  • Query Template – Default is: sAMAccountName={0}
  • Password Recovery URL – Default is: https://captivate.clincapture.com/forgot/password
  • User DN – Default is CN=LDAP Search,OU=Service and Admin accounts,DC=clinovo,DC=local
  • Password – Default is:  

Policies:

  • Maximum idle session time – This is maximum idle time in seconds between client requests. That is, a session will timeout if no requests are sent to the server after this time interval expires. When this occurs, users are directed to the login page before they can continue.
  • Maximum inactive account time – This is maximum number of days between user logins. That is, if a user does not login to their accounts for more than the number of days specified, when users attempt to login again their account will be administratively locked. Only users with Study Administrator privilege can unlock accounts. A value of 0 disables this feature (inactive accounts are never locked).

Passwords:

  • Minimum length – Set the minimum length of password allowed
  • Requires an upper case letter – Specifies if the password must contain an uppercase letter
  • Requires a symbol character – Specifies if the password must contain a symbol character
  • Requires a number – Specifies if the password must contain a number
Facility
These facility settings are used by default when creating a new study.  Modified settings are not propagated to existing existing studies.
Facility:
  • Facility Name – Enter the facility name.
  • City – Enter the facility name.
  • State/Province – Enter the facility name.
  • ZIP – Enter the facility ZIP.
  • Country – Enter the facility ZIP.
Facility Contact:
  • Contact name – Enter the facility contact name.
  • Degree – Enter the contact’s degree.
  • Phone – Enter the contact’s phone number.
  • Email – Enter the contact’s email.
Reporting This setting configures the URL to access the graphical reporting module based on JReport.

  • JReport URL
  • RMI port
  • RMI user
  • RMI authentication string
Randomization These settings configure access to the randomization feature. Unless otherwise specified, these settings affect the hosting environment related to randomization and cannot be edited.

  • Randomization URL – Default is: https://randomize.clincapture.com/apilegacy/RandomizeAPIService/RandomizePatientDelegated
  • Authentication URL – Default is: https://randomize.clincapture.com/apilegacy/RandomizeAPIService/Authenticate
  • User name – Enter the user name created in randomize.net.
  • Password – Enter the password associated with the user name.
Medical Coding
These settings configure access to the medical coding feature. Unless otherwise specified, these settings affect the hosting environment related to medical coding and cannot be edited.
  • Bioontology URL – URL to the Bio-ontology appliance
  • Bioontology user name – Bio-ontology user name 
  • Bioontology API key – Bio-ontology API Key
  • Auto-code Dictionary Name – Enter a file name to save the medical codes used in the auto-code process.   Using the same file name across multiple studies allows you to share these codes between them.
Job Server
These settings configure access to the Job Server to process batch type requests, such as data extracts, change promotion and casebooks. These settings affect the hosting environment related to batch processing and cannot be edited.
  • Message broker URL –  URL to the message broker
  • Job send queue name – Queue name for job requests
  • Notification email – Notification email in case of processing error
ePRO
These settings configure access to the Lime Survey for the Electronic Patient-Reported Outcome.
  • Lime Survey URL
  • API Port
  • User Name
  • Password
Yes No Suggest edit
Last updated on April 24, 2019

3.2.Forms

To manage forms:

  1. From the Left menu, click Forms.
  2. A similar page is displayed.
  3. Click the Actions icon to select the action to be performed.

The following actions can be performed on Forms, depending on their state:

Form State Action
Any
  • Design – Opens the form in design mode
  • View – Opens the form in design, read-only mode
  • Clone – Makes a duplicate of the form in the same study.  Form name is appended with a unique sequence number.
  • Edit – Changes the form metadata such as form name, type, version, description and form options.
Draft
  • Publish – Publishes the form to Captivate Live.  The form can now be attached to a study event.
  • Delete – Deletes the form.  This action is not recoverable.
Published
  • UnPublish – Removes the form from Captivate Live.  If clinical data exists, you will have the option to force its deletion. This action is not recoverable.
  • View Details – Displays the form’s static and dynamic information inside Captivate Live. Static information includes the form’s metadata and visual annotation.  Dynamic information includes the form’s linkage to subjects, events and discrepancy notes.  This function also allows a form to be printed.
  • Lock/Unlock – Makes the form version unavailable for data entry.  The form can be unlocked, if necessary.

The More Menu includes:

  • More Columns displays: Form OID, Version OID, SAS Naming, Require Labels, Build Notes, Description, and Comments.
  • Import Form uploads a CRF compatible with Captivate (or OpenClinica) format in Excel.  Various CRF templates are available upon request to help you design your CRF in Excel, including Randomization and Medical Coding forms.  The Instruction tab in these templates provides direction to create your CRF in Excel.
  • Export exports the filtered forms list.

Notes:

  • Click the checkbox under the Forms title to select all or none of the forms displayed.
  • You can filter the forms by CRF Name, Version, Status, Created date, Updated date, or Author. Simply start typing in one of the filter boxes. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes.
  • Click the column headers to sort the list in ascending or descending order.
  • If multiple form versions exist, click the triangle icon in the version field to show/hide the version details.
  • Click several checkboxes to apply a mass action: Publish, Clone, Unpublish or Delete.  Only actions that are valid for the selected forms are available.  For example, if all the forms selected are already published, then only the Unpublish and Clone actions will be available.
Yes No Suggest edit
Last updated on April 17, 2019

3.2.1.Add Form

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Add a form

  1. Click Forms in the left menu
  2. Click the + icon in the Forms page.
  3. Complete the form configuration. All fields are editable and required fields are marked with a red asterisk.
Field Description
Form Type Select Normal or Randomization.  The Randomization type form allows you to define stratification variables and randomize subjects.
Enforce SAS naming restrictions If the form data is expected to be manipulated in SAS, click the Enforce SAS naming convention checkbox. This will enforce the SAS 9.2 naming conventions for the form name, the CRF Item Name, the Table Name, the Reporting Label, and the Option Names and Values as follows:

  1. All SAS compliant names must begin with an alpha character or an underscore.
  2. The form name and the Reporting Label  can be up to 40 alphanumeric characters, including spaces and underscores.
  3. CRF Item NameTable Name and Option Names and Values must be 8 alphanumeric characters, including underscores. Specifically, spaces are not allowed in these names.
  4. SAS reserved keywords are not allowed.
Form Name * The form name. The form name can be changed at any time.
Version * Enter a major version identifier for the form. It can be a number or a text string, for example “test”.  The system will add .0 (a minor identifier) to your version identifier. It will increment the minor version identifier, for example .1, .2, .3, etc., as you iterate publishing and editing the form.  Older form versions can be deleted, as long as they are not linked to clinical data or rules.
Brief Description A description of the form, using up to 2000 characters.
Comments Any informational comments you wish to add.
  1. Click Continue to configure the form options.
  2. Configure the form options These options control the behavior and display of the following parameters in the configuration panel.

    The items in your form can be configured with pre-set options such as auto-numbering. You can set a Yes or No default value to control the field behavior. The default behavior can be changed while designing the form if you check the box Allow override.

    For example, if most items in the form must be auto-numbered, while a few should be un-numbered, you should set Auto-number fields to Yes and check the box Allow override.

Field Description
Auto-number fields Select Yes if the form contains auto-numbered items, or select No if the form does not contain auto-numbered items. Note: Check the box Allow override to allow the default value to be changed while designing the form.
Data entry required Select Yes if data entry is required for all the items on this form, or select No if data entry is not required. Note: Check the box Allow override to allow the default value to be changed while designing the form.
Contains PHI data Select Yes if the form contains Protected Health Information (PHI) data, or select No if the form does not contain PHI data. Note: Check the box Allow override to allow the default value to be changed while designing the form.
Require Reporting Labels Select Yes if a reporting label is required for all items in your form, or select No if reporting label is not required.
Show build notes Select Yes if build notes should be shown in the form designer, or select No if build notes should not be shown.
  1. Click Design.
  2. The form designer opens. See Design Form.
  3. When you are finished designing your form, click Save & Exit.

Repeat this process until all the forms required in your study protocol have been created.

Yes No Suggest edit
Last updated on April 2, 2019

3.2.2.Design Form

The form designer offers a simple yet powerful GUI to create all forms required in a clinical trial. It’s unique What-You-See-Is-What-You-Get (WYSIWYG) GUI allows you to visualize exactly how a form will look in Captivate Live, while designing it.

To design an existing form:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Design.

There are many ways you can organize and design your form’s layout simply by using drag and drop features. Refer to the images and guide below, using the numbers as a cross-reference.

Ref # GUI Action Result
1 Click tab Toggles view between Form Studio and Form Library
2 Click or drag tool Adds an item at the end of the form (different kinds of items are available, see form items)
3 Click form tab Opens the page configuration panel
Drag form tab Relocates the page in a different order
Click the + icon Creates a new page
4 Click the

<…> icon

Opens a new browser window/tab with the form specifications.

The specifications can be printed or exported to Excel for review and submission.

5 CTL-C and CTL-V Copies and pastes an item.  This icon indicates the copy buffer is ready to be pasted.7.1-5

6
Drag from Left Text Cursor is:7.1-3Drags and drops the item icon into a table or grid.
Drag from the shaded area’s right edge Cursor is:  Resizes the width of the Left Text.
Click anywhere Opens a panel to configure the area highlighted in yellow.
7 Drag from Right Text Cursor is: 7.1-7Relocates the item on the form.
Drag from the shaded area’s right edge Cursor is: Resizes the width of the Right Text.
Click anywhere Opens a panel to configure the area highlighted in yellow.
8 7.1-8 Indicates that an item has skip logic or is referenced by skip logic.
9 Click and drag the column header on a table or grid Cursor is:7.1-4Reorders table or grid columns.
10 Drag column dividers Cursor is:  Resizes grid and table column widths.  Note that the minimum width of a column is determined by the Right Text width.
11 Drag the right edge of a grid or a table Cursor is:Resizes the grid or the table’s width.
12 Drag from the blue control bar Cursor is:7.1-3Drags a question out of a grid or a table, onto the form’s workspace.
13 Click the + icon  Adds a column to the right inside a table or grid.
Click the x icon Deletes a column from a table or grid.
14 Red border Highlights inconsistent items.

Inconsistent items must be fixed before the form can be saved.  For example when you copy and paste an item, it will be inconsistent because it has a duplicate item name.  You can also create inconsistent items using the library, for example copying an item with a duplicate option label, or referencing an option label that does not exist, etc.

Yes No Suggest edit
Last updated on March 21, 2019

3.2.2.1.Form Layout

A form can be organized in several pages to group information to be collected. For example, a Screening form may include Inclusion, Exclusion and Demographics pages. This allows the collection of logically related data within the same form. When you first open the form designer, one page is provided for you by default, but you can add additional pages, as necessary.

Configure a page

  1. Position your mouse on the form tab. The entire page will be highlighted in yellow.
  2. Click the page tab.
  3. Complete the page configuration form
    Configuration Build Notes
  4. Click the + sign to add more pages if desired.

Notes:

  1. All items must be deleted first before you can delete a page.
  2. A page must contain at least one item before you can save it.
  3. Title, Subtitle and Instructions accept a subset of HTML elements, if additional visual effects are necessary.
Yes No Suggest edit
Last updated on April 17, 2019

3.2.2.1.1.Instructions

You can enter any instructions for the data entry person to fill out this section of the CRF. You can bold, italicize, underline, and/or change the text’s color.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.1.2.JavaScript

This field appears as a CRF Page property only if study plan is Captivate.  It allows programmers to extend the CRF functionality by including JavaScripts.  For example, the subject’s age can be automatically calculated from the date of birth.  Other computations such as complex scores and sophisticated visual effects can also programmed; for example highlighting the area clicked on an image.  

JavaScript programming is beyond the scope of user guide.  Please contact support for available Javascript samples.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.1.3.Page Name

Enter a unique page name. The page name is displayed in the tab at the top of the CRF. The CRF page name can be clicked to access different page. If no page name is entered, Form Studio uses Page name by default and numbers pages sequentially. For example: Page name 1, Page name 2, etc.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.1.4.Title

Type the text that should appear as the page title on top of the CRF in a grey bar. By default, Form Studio uses Page Name if no title is provided. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color. Line breaks are permitted.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.1.5.Subtitle

You can enter a subtitle for a CRF section. The subtitle is displayed under the CRF title in a grey bar. You can use a subset of HTML elements in this field. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color using the Rich Text Editor. Line breaks are permitted.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.2.Form Items

A form item is typically composed of a Left Text, Input field and Right Text.  However, some exceptions exist for certain items such as divider, grid, table, etc.

Add an item to your form

Simply click or drag and drop the item type you want to add to the form’s workspace. You can add any combination of the following item types.

Field Type Description
A text item. The user will type text data directly into a field.
A number item. The user will type numerical data directly into a field. Integer and decimal numbers can be specified.
A calculation item. Will display the result of a calculation, rather than requiring data entry.
A list item. Users will select options from a drop-down list.
A radio button item. Users will select an option by clicking a button.
A checkbox item. Users will select options by clicking checkboxes.
A date item.
A time item.
A file item. You can attach a file with this item.
A table item. Users will fill out data in table format. Rows can optionally be labeled.
A grid item. You can organize questions in a grid format, which allows more than one question to display in the same row.
A visual divider. You can add a divider to visually separate sections of questions on the form. A divider must always be followed by one or more questions. Dividers cannot be followed by a table, or any items containing a Header.
A medical coding item. Note: This option is available if you selected Medical Coding as an add-on for the study.
A randomization item. Note: This option is available if you selected Randomization as an add-on for the study.
  1. After you add an item onto the form’s workspace, the next step is to define its properties. To do so, hover your mouse over the item.  When it is highlighted, click your mouse to open the configuration panel.
  2. The actual pop-up you see depends upon the item type you added and the browser you are using.  Refer to the images and guide below, using the numbers as a cross-reference.
Ref # Description
1 Click the red x to delete the item from the form.
Click the counter clock-wise blue arrow to revert the item back to its previously saved state.
Click the green check mark to save the item configuration and close the configuration panel.  Note that you can click outside the configuration panel to perform the same action.
2 Tabs giving access to the Advanced Configuration and the Build Notes
and 4  A Rich Text Editor is provided for special font effects.
5  Item specific configuration settings
  1. Complete the item configuration. Detailed information about the properties for each item type is provided below.
  2. You can relocate any item on the form by clicking the Right Text and dragging it up or down the form’s workspace, to its new position.
  3. If necessary, input fields can be dragged to the right, closer to the Left Text, or the form margin if there is no Left Text. See Form Designer for details
  4. You can also relocate a column in Table and Grid items by clicking on the header and dragging it to its new location. Make sure the area is highlighted in yellow before releasing the mouse, as it may take a few seconds on large tables.
  5. You can copy an item by hovering your mouse over the item to highlight it, then using standard CTRL-C/CTRL-V keyboard shortcuts to copy and paste it. Pasting the item places it at the bottom of the form. You can then relocate the item as necessary.
  6. After you have added all necessary items to the form, click Save & Exit.
  7. You are returned to the Forms list from where you can publish the form once it is final.
Yes No Suggest edit
Last updated on April 17, 2019

3.2.2.2.1.Calculation Item

If you added a Calculation item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk. The following properties can be configured for Calculation. Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.2.Checkbox Item

If you added a Checkbox item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Checkbox.  Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.3.Date Item

If you added a Date item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Date.  Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.4.Divider Item

Dividers allow you to create sections within a page by assigning a header to a group of items. Dividers are not allowed to be followed by a table or any item containing a Header. The following properties can be configured for Divider.  Click any property below to see its description.

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.5.File Item

If you added a File item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for File.  Click any property below to see its description:

Configuration Advanced Build Notes
Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.6.Grid Item

Grids provide a way for you to organize the items into multiple columns, this displays more than one question on the same line.

To add a grid:

  1. Click or drag and drop the Grid item type to add it to the form’s workspace.
  2. A default grid is added at the bottom of the form’s workspace, which is comprised of one row and two columns.
  3. Click just outside the grid outline to specify the number of rows and columns you want to add to your grid. Note that a grid cannot contain less than two columns. Extraneous empty rows and columns will be removed when you save the form.
  4. Drag and drop any item into one of the spaces on the grid, except: grid, table, randomization and dividers items.
  5. You can resize the column widths by dragging the column dividers inside the column headers to the left or right.  See Design Form for details.
  6. Complete the properties configuration for the item type you added.
  7. The following properties can be configured for Grid.  Click any property below to see its description:

    (*) Item-specific configuration option.

Notes:

  1. Continue to drag and drop items and configure them until your grid is complete.
  2. You can relocate columns inside the grid by clicking and dragging the column blue control bar to its new location while keeping the mouse pressed down.  See Design Form for details.
  3. If needed, click the + icon to add another column to your grid. Or, click the x icon to delete a column from your grid.
Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.7.List Item

If you added a List item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for List.  Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

1) Only available for CRF with Randomization (see Edit Form) and when a Randomization item has been added to the form.

Yes No Suggest edit
Last updated on March 28, 2019

3.2.2.2.8.Medical Coding Item

Before you can assign medical codes to your verbatim items, you must contact ClinCapture to configure your access to the medical coding appliance. ClinCapture will also verify that you have a valid license for the ontology you need to access.

If you added a Medical Coding item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Medical Coding.  Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Note: The Medical Coding item is available only if you selected Medical Coding as an add-on for the study.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.9.Number Item

If you added a Number item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Number.

Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.10.Radio Button Item

If you added a Radio Button item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Radio Button.
Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.11.Randomization Item

Before you can randomize subjects, you must contact ClinCapture to configure the randomization scheme for your study. The following information is required:

  • Randomization method: Simple or Block.
  • Block size (if method is Block)
  • Stratification variables (if any)
  • Masking: Open, Blinded, Double-blinded
  • Sites allowed to randomize.

Click on the right of the input field to define the Randomization item properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Randomization.
Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Notes:

  1. The Randomize Subject button and two fields are added automatically:  Randomization result and Randomization Date.  You cannot change or remove them.
  2. In addition, if the Kit ID option was selected, this field will also be added to the form’s workspace.
  3.  The Randomization item is available only when Randomization is selected as an add-on for the study.
Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.12.Table Item

To add a table:

  1. Click or drag and drop the Table item type to add it to the form’s workspace.
  2. The first table column is automatically added for you.
  3. Drag and drop any of the items in the column. Make sure the drop location is highlighted in yellow before releasing the mouse. A new column will be inserted.  Note that the following items cannot be dropped into a column: grid, table, dividers and randomization.
  4. Click the column header to configure the dropped item.
  5. Click and drag the column header to move a column to a different location on the table. Make sure the drop location is highlighted in yellow before releasing the mouse.
  6. You can resize the column widths by dragging the column dividers inside the column headers to the left or right.
  7. Click the + sign to add additional columns, if needed, and add items as previously described.
  8. Hover on the edge of the Table item to highlight the entire table, then click to define the Table item properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Table.  Click any property below to see its description:
Configuration Build Notes

(*) Item-specific configuration option.

Note:

  • When you include an item inside a table, the item does not have anymore the option to have a header or a subheader.
Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.13.Text Item

If you added a Text item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Text.
Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.2.14.Time Item

If you added a Time item, click on the right of the input field to define its properties in the configuration panel. Required properties are marked with a red asterisk.  The following properties can be configured for Time.
Click any property below to see its description:

Configuration Advanced Build Notes

(*) Item-specific configuration option.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.Item Properties

Refer to Form Items for a list of configurable properties supported by each item.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.1.Auto Numbering

Select Yes to automatically number items as they are added to or re-positioned in the form. Parent questions are numbered with a sequential integer such as: 1. 2. 3. etc.  Child questions and table columns are sequentially numbered with a letter, for example 1.a 1.b 1.c etc.

Select No to disable automatic question numbering. If necessary, you can type your own numbering scheme in the item’s Left Text.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.2.Build Note

Allows users such as data managers to associate build notes to any item on a form.  Such note may, for example, include an edit check specification for a field or provide a comment to the study builder.

Build notes are also used to store comments from users with Reviewer role.  The comments are authenticated and timestamped.  They cannot be deleted.  In addition, the build notes are included in the form specifications.  Here is sample interaction between a collaboraor and a reviewer.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.3.Calculation

Enter the calculation that should be run. The calculation will be an expression that takes the inputs of items of type Number. Note that once a CRF is published, the calculation cannot be changed. If a different calculation is needed, you will need to change the name of the CRF item.

The calculation syntax is:

  • func:   ( argument operand argument )

-or-

  • func: function( argument [, argument, … ] )

Where ‘argument’can be one or more of the following items:

  • An item name inside the CRF
  • A number
  • A nested function.

‘Operand’ can be any mathematical operation: + – / *

‘function’ is one of the functions below:

Operator Calculation Group calculation
sum sum( arg1, arg2, … ) sum( arg )
avg avg( arg1, arg2, … ) avg( arg )
min min( arg1, arg2, … ) min( arg )
max max( arg1, arg2, … ) max( arg )
median median( arg1, arg2, … ) median( arg )
stdev stdev( arg1, arg2, … ) stdev( arg )
pow pow( arg, power ) Not supported
decode decode( arg, key-value pair(s), default ) Not supported

Examples:

pow() uses two arguments: a number and the power. For example pow( 2, 3 ) is 8. We can use 0.5 for the square-root, thus pow(25, 0.5) is 5.

We can calculate the absolute difference between Item1 and Item2, using: func: pow( pow( Item1 – Item2 , 2 ), 1/2). This functions first takes the power of 2 of the difference between Item1 and Item2 and then takes the square-root, resulting in the absolute difference.  decode() uses 3 arguments: a variable to evaluate, one or more key-value pairs, a default.

Let’s say you want to enter a temperature in either Fahrenheit or Celsius but store the temperature in Celsius, regardless of the unit chosen. You will need the following items in your CRF:

  • Temp, a Number field to enter the temperature.
  • Unit, a List or Radio Button field with 2 temperature unit options: F to indicate Fahrenheit and C for Celsius.
  • Result, a Calculation field to store the temperature in Celsius, regardless of the temperature unit selected.

In our example, arg is Unit. If the Unit argument equals C, then we will store the value of item Temp as-is in the Result field. We will use the Fahrenheit conversion as the default, thus we will subtract 32 and then multiply it by 5/9. Therefore, our decode function is: func: decode( Unit, C, Temp,((Temp-32)*5/9)).

Note that the calculation is performed when the CRF is saved. However, instant calculations can be performed with the onchange() function with arguments of an item name (the trigger item) and value.

Yes No Suggest edit
Last updated on March 21, 2019

3.2.2.3.4.Columns

Number of columns configured in the grid when it is initially displayed. Columns number can be added by clicking on the ‘+’ icon or deleted by clicking on the trash icon in the column header. Unused right-most columns are truncated when the CRF is saved. Unused columns are not allowed in the middle of the grid.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.5.Default Option

If a default value should display for this question on the CRF, select it from the drop-down list. The default value will be saved to the database if the user does not enter anything prior to saving the CRF.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.6.Default Value

If a default value should display for this question on the CRF, enter it here. The default value will be saved to the database if the user does not enter anything prior to saving the CRF.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.7.Group Calculation

Performs a calculation using variables entered in a table format.

  • Select Yes to perform a tabular calculation.
  • Select No to perform a non-tabular calculation.
Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.8.Reporting Label

Description or definition of the CRF item that is used for reporting in SAS or other BI tools. This information is not shown on the CRF. If SAS naming restrictions are enforced, the Reporting Labels can be up to 40 alphanumeric characters, including spaces. Reporting Labels must be unique within a CRF.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.9.Dictionary

Select a medical coding dictionary from the drop-down list. Once a CRF is published, the Dictionary cannot be changed.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.10.Field Size

Allows to control the size of the input field.  This configuration option is only displayed if a validation is specified for a CRF item.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.11.Field Validation

To run an edit check at the time of data entry, enter a validation expression. The validation will run when the user saves the CRF. If an expression is specified, you will be required to enter a failed validation message to be displayed when the data does not pass validation. The validation must be between 1 and 2000 characters should be of the format:Expression-Type: Expression

The following two expression types are supported:

  • regexp: /regular expression/ Regular expression is a Java-style expression. For more information, see: https://regex101.com/#javascript

      This example requires a three-letter string (all uppercase): regexp: /[A-Z]{3}/

  • func: operator(argument)

      Argument can be either a hard coded number or an item name inside the CRF. Operators currently supported include:

Function Formula
Equal eq(arg)
Not equal ne(arg)
Greater than gt(arg)
Greater than or equal gte(arg)
Less than lt(arg)
Less than or equal lte(arg)
Range range(arg1, arg2)

This example requires a number between 1 and 10: func: range(1, 10)

This example requires a number equal to CRF item name AGE: func: eq(AGE)

Notes:

  1. Use Rules Studio for more complex rules or cross-forms edit checks.
  2. This field is not used for a Date, File, or Medical Coding type items.
  3. For the Time item type, the proper field validation is already provided to ensure a properly 24-hour formatted time is entered. You cannot change this expression.
Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.12.Header

Can be used as a replacement for left and right item text or as a replacement for instructions. You can use a subset of HTML elements in this field. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color using the Rich Text Editor. Line breaks are permitted.

Note: When headers are used in items inside a Grid, only the left most item header is displayed on the CRF.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.13.CRF Item Name

Uniquely identifies the variable name for the CRF item. CRF Item Name is used to manipulate the data item programmatically. To ensure compatibility with SAS, the item name length is 8 and must start with an alpha character. When the SAS naming restriction is not enforced, the item name length is 40. It must be composed of alphanumeric characters and underscores and may not contain any spaces.

Note:

If a previously-published CRF item is renamed, the effect to rename a CRF item is that the old item is deleted and a new item is created. If data was entered on the original version, and then on the new version, the same information is collected in two fields. When the data is extracted, the data collected in the two fields will need to be manually merged in SAS.  Also when re-assigning a CRF old version to a new version, the data collected under the previous item name will be lost, as the item name no longer exists in the new version.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.14.Label Rows

Select Yes if table rows should be labeled. You can edit the row labels on the table by clicking on them.Click Label 1 to specify a descriptive name for the first row, as well as the column header. Then continue to click each Row Label to specify a descriptive name for the each of the rows.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.15.Layout

Select whether to display the options horizontally or vertically.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.16.Left Text

Type the text that should appear to the left of the item on the CRF, using up to 4000 characters. You can use a subset of HTML elements in this field. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color using the Rich Text Editor. Line breaks are permitted.

Here below an example of a Left text for a Date field:

Which in the Date Field Configurator is:

Note: Left Text is not available if the CRF item is placed inside a table.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.17.Max Rows

This property restricts users from adding rows beyond the specified number. However, this restriction works only if data are entered interactively through Captivate’s GUI. If data are imported from a file or sent through web services, all data will be allowed to import, even if the rows of data exceed the specified number.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.18.Min Rows

Min rows specify how many blank rows should exist for the table upon initiation of data entry, or when printing a blank CRF from Captivate. A user can add more rows to the table, up to the Max rows and remove some of unused rows. In a labeled table, you can reduce the number of rows by changing this value. The reduction will cause rows to be deleted from the bottom of the table.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.19.Min/Max Text Size

Specify the minimum and maximum number of characters the question answer is allowed to be. Max text size must be blank, equal to or greater than Min text size.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.20.Multi-select

Select Yes to allow users to select multiple options from the list by pressing the Control or Shift keys.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.21.Name

Type the text that should appear inside the section divider. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color. Line breaks are permitted.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.22.Number Type

Specify whether the number should be an Integer or a Decimal. Real and float data types are considered decimals. Note that once a CRF is published, you cannot change the type of number you originally specified.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.23.Option Label Define/Select

The option label gives you the possibility to quickly reuse the options set you defined in another List item.

The label must be unique, composed of alphanumeric characters and may not contain spaces. If you have previously defined an option label, you can select one from the drop-down list “Select” to reuse it in this question. The saved option Names and Values will automatically populate the field (see Options Name/Value).

Note:

  • A single select list cannot reference an option label from a multi-select list.
Yes No Suggest edit
Last updated on April 1, 2019

3.2.2.3.24.Options Name/Value

Enter the names and values for the options to display in the list. Any character, including a comma, can be used as an option name or value. One or more blanks are allowed for Option Name.

Note:

  • Once a CRF is published, you can add new option names and values but you cannot change or delete published names and values.
Yes No Suggest edit
Last updated on April 1, 2019

3.2.2.3.25.Partial Date

Select Yes to allow users to enter a partial date if the full date is unknown. Note that once a CRF is published, you cannot change the type of date you originally specified.

For example: FEB-1978

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.26.PHI Data

Select Yes to flag the CRF item as Protected Health Information.  When this study feature is enabled, data marked PHI , for example a subject’s date of birth, is obfuscated when it is accessed by Study-level users.  PHI data is masked to study-level users when they:

  • View the data within the CRF.
  • Source data verify a CRF.  If PHI data must be SDV-ed, it must be done by a Site Monitor.
  • Export the data.  Unmasked PHI data can only be exported by a CRC,  an Investigator or a Site Monitor user.
  • Query the data.  All PHI data is masked in the query and in the Notes and Discrepancies page.
  • Access the audit log.  Before and after values are masked.

Notes:

  1. Selecting the eSource add-on will automatically enable PHI data protection for a study.
  2. Once enabled, PHI data protection cannot be disabled by the Owner.  To do so, please contact ClinCapture Support.
Yes No Suggest edit
Last updated on September 19, 2018

3.2.2.3.27.Randomization Result Changes

Select one of the following:

  • Treatment group

Automatically assigns the randomized subject to a treatment group.   Treatment Groups those names correspond to the randomization result must be defined; for example “Radio Therapy”.   See Add Group for details.

  • Subject ID

Automatically changes the Subject ID to the randomization result.

  • Neither

The randomization result is simply stored in the CRF.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.28.Randomization Result Include

Select one of the following:

  • Randomization ID

Returns a randomization ID.

  • Randomization ID + Kit ID

Returns a randomization ID and a kit ID.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.29.Readonly

Select Yes if the CRF item should be read-only in Captivate.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.30.Required

Select Yes if the user is required to answer this question.

Note:

  • If a field is required but is hidden by skip logic, data is not required to entered unless the field is shown.
Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.31.Resizable

Select Yes to allow the user to adjust the size of the text box. This is very useful if a large amount of text must be entered.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.32.Right Text

Type the text that should appear to the right of the input field on the CRF, using up to 2000 characters. Used to ask a question, specify a unit, or provide supporting instructions or other comments. You can use a subset of HTML elements in this field. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color using the Rich Text Editor. Line breaks are permitted.

Here below an example of a Right text for a Date field:

Which in the Date Field Configurator is:

Note: Right Text is stripped if the CRF item is placed inside a table.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.33.Rows

Number of rows configured in the grid when it is initially displayed. Rows can be added or deleted. Deleted rows are removed from the bottom. Unused bottom rows are truncated when the CRF is saved. Unused rows are not allowed in the middle of the grid.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.34.Skip Logic

You can use skip logic to dynamically show hidden items on a CRF.

  • Select Show to show a question when the CRF is opened.
  • Select Hide if the question should initially be hidden when the CRF is opened, then displayed based on a trigger condition you specify. If Hide is selected, additional configuration is needed to specify a trigger condition, including:
  • The CRF item name is the name of a CRF item containing options. Only list, radio buttons and checkbox item names will be available in the dropdown menu.
  • The Option name is the name of the option in the item specified above to trigger the display state change. It must be selected from the dropdown menu.
  • The Error message is the error to be shown if the user triggers the display condition, enters information, then removes the triggering condition. For example, the user selects ‘Female’ for the subject’s gender, answers the pregnancy question then goes back and changes the subject’s gender to ‘Male’. The appropriate error message, in this case, would be, for example: “Do not answer pregnancy question if the subject is male.”

Notes:

  1. If you enter data in a question that contains skip logic, the skip logic will be executed.
    • If the data condition is met, the display status of the skip item will be changed.
    • If the data condition is not met, the skip item is put in its initial display state.
  2. Questions that use skip logic are marked with an information icon. Hover your mouse over the icon to see this message.
  3. If a field is required but is hidden by skip logic, it does not require being completed. A field requires to be filled only if it is shown.

Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.3.35.Source Data Verification

Set to Yes if this specific item must be source data verified.  Otherwise, set to No.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.36.Strata Variable

If you selected Randomization as an add-on for your study, you can designate this CRF item as a stratification variable. Note that the randomization scheme, including stratification variables, must be configured by ClinCapture before you can randomize subjects. See Randomization Item for details.

Note:
Items marked as a strata variable cannot be modified or deleted once they are published.

  • Select Yes to mark this CRF item as a stratification variable. Form Studio will also assign a special CRF item name to this field that cannot be edited.
  • Select No and this CRF item is not used as a stratification variable.

Once a CRF is published, items configured as a stratification variable cannot be relocated or reconfigured.

Yes No Suggest edit
Last updated on April 1, 2019

3.2.2.3.37.Subheader

If you are using a Header for this item, you can specify a subheader. The subheader text displays underneath the Header, is separated by a line and has a grey background. You can use a subset of HTML elements in this field. You can bold, italicize, underline, add superscript or subscript, and/or change the text’s color using the Rich Text Editor. Line breaks are permitted.

The subheader must be 240 characters or less.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.38.Table Name

Uniquely identifies the variable name for the Table item. Table name is used to manipulate the data item programmatically.

To ensure compatibility with SAS 9.2 naming, the Table item name length can be up to 8 characters and it must start with an alpha character or an underscore.  Spaces and SAS reserved keywords are not allowed.

When the SAS naming restriction is not enforced, the item name length is 40.   The name must be composed of alphanumeric characters and underscores and may not contain any spaces.

Note: Previously-published Table item cannot be renamed.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.39.Validation Message

Specify a validation expression to run an edit check on this CRF item.

Yes No Suggest edit
Last updated on September 11, 2018

3.2.2.3.40.Validation Type

Select the validation type for a number field.

  • None
    No validation is used.
  • Min/Max range
    Specify the minimum and maximum values for the number, as well as a default number. If the number is a decimal, the values specified in these properties must also be a decimal and meet the decimal size requirement.
    Validation message: You can personalize the validation message. By default it will take the minimum value you entered as well as the maximum value and display something like
    Number must be within the range of: 0 to 10
    for example, if you set your min at 0 and max at 10.
  • Enumerated values
    Specify the valid enumerated values. The format should be a number followed by a vertical bar and a number (NUMBER|NUMBER). For example, if valid responses are 0, 1, and 9, you should enter 0|1|9.
Yes No Suggest edit
Last updated on April 1, 2019

3.2.2.4.Item Library

The Library gives you access to existing forms and allows you to reuse these existing forms or parts of them into your current form.

To add one or more items to your CRF from the Library:

  1. Select the Library in the left panel
  2. In the left panel, select where are the forms you which to copy from (Shared studies and/or Standard Forms)
  3. Navigate in the right panel until you find the forms that interest you, and click the Action menu. For example here, we select the Adverse Events.
  4. Click View
  5. The Form Adverse Events appears in the right panel
  6. From this view, you can select the existing items, or even the whole page
  7. The left panel will update informing you of the number of selected items you have.
  8. Once your selection is over, click on Copy
  9. Then click on Form in the left panel to go back to the Form Designer
  10. The copied items should be added to your CRF; see considerations for copying items with skip logic and response labels below.

Notes:

  1. You can use the library to copy an entire page or section of a CRF. To copy a page, click the checkbox in the CRF tab. This will automatically select all the items. When you click the Form tab to return to your CRF, you have the option to copy the items to a new page in the CRF or the existing page.
  2. To copy a section, click the checkbox in the CRF divider. All questions up to the next divider or end of the CRF will be selected.
  3. You can reset, or un-copy, the CRF items prior to returning to the Form tab by clicking Reset.
  4. Items are not renamed during the copy operation. You can copy the same items multiple times but you must assign them unique item names before saving your CRF.
  5. The following must be considered when using the library to copy questions involved in skip logic. In the points below, the skip logic reference (the CRF item name used in the skip logic) is called the parent item. The items containing the Hide skip logic are called the children items.

    • If a child item is selected, the parent item involved in the skip logic will be automatically selected. If the parent item is inside a grid, the entire grid will be selected.
  6. If after copying any items need to be fixed (for example, if there are duplicate item names or labels or a parent in skip logic is missing), they will be highlighted with a red border and must be fixed prior to saving the CRF.
Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.5.Form Specifications

To view, print or export the form specifications:

  1. Click the Specifications link at the top of the form ()
  2. A page opens in a new tab that displays the specifications for the form.
  3. Click the Print or Export to Excel button at the bottom left of the page to print or send the form specifications to Excel.
Yes No Suggest edit
Last updated on March 26, 2019

3.2.2.6.Form Libraries

Captivate Build provides three CRF libraries to facilitate reuse and speed up study builds:

  • My Forms, a user library containing CRFs created or cloned by a user or CRFs from studies shared with a user.
  • Company Standards, a corporate library of Studies and CRFs managed by the user with Standards Management features.  See Company Standards for details.
  • Industry Standards, a global library of CRFs managed by ClinCapture. It includes CRFs that conform to the CDASH standard and others.
Yes No Suggest edit
Last updated on April 22, 2019

3.2.2.6.1.My Forms

To access CRFs in My Forms library:

  1. From the left menu, click LIBRARIES.
  2. Select My Forms in the submenu.
  3. The CRFs contained in the library are listed.
  4. To display additional CRFs from shared studies, check the Include CRFs from shared studies box.
  5. Use the drop-down lists to find CRFs from your library for a specific private cloud, Study Name, and click Search.
  6. Click More to display the Therapeutic Area and Comments columns associated with a specific CRF version.
  7. You can also use the provided filters to filter the CRFs by CRF Name, Private Cloud Name, Therapeutic Area*, Version, Comments*, Status, Created date, Updated date, or Author. Simply start typing in one of the filter boxes. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes. Click the up/down arrows to sort the list in ascending or descending order.
    *These columns are visible only after having selected More as previously explained.
  8. Click the CRF menu action and select View or Clone.  View opens the CRF is read-only mode.  To clone a CRF, see Clone Form for details.

Notes:

  1. Mass action is possible by checking boxes, next to the action menu, to select multiple CRFs.
  2. Standards Management feature gives access to all the forms developed in the organization when the Include CRFs from shared studies box is checked.
Yes No Suggest edit
Last updated on April 22, 2019

3.2.2.6.2.Company Standards

Captivate Build offers a very flexible mechanism to setup, manage and access a company-wide library containing standard studies and CRFs for certain therapeutic areas or study types.

Yes No Suggest edit
Last updated on March 27, 2019

3.2.2.6.2.1.Standards Management

You can allow a Study Administrator to have Standards Management rights when you create or edit the user account.

The following features become available to them:

  1. Create a study and include it in the company standards library. When a study is included in the company standards library, all of its CRFs will be included in the Company Standards library.
  2. View all the studies created within your organization, including those for different sponsors, if applicable.
  3. Clone any CRF created in your organization from My Forms library into a standard study.
  4. if a CRF becomes obsolete it can be hidden from the company standards library, or versioned if the standards change.

Notes:

  • As Study Administrator, this user will have access to the Live interface.
  • You can only add Standards Management accesses from the @Test environment, not from the Production.
  • You can prevent the user to access the Production environment by not checking the option: “Add user to production study” when creating the user account
  • If you want to give a user access to the forms and library standards without giving them the rights to make edits, see Form Reviewer/Viewer roles in User Permissions
Yes No Suggest edit
Last updated on April 22, 2019

3.2.2.6.2.2.Creating Company Standards

First, the users with Standards Management rights must create a study and include it in the Company Standards library:

  1. From the Header, Click the + to create a new Study
  2. Fill the study details
  3. If the study does not contain CRFs specific to a therapeutic area, select Not Specified in the Therapeutic Area dropdown list
  4. Check the box Include study in Company Standards
  5. Click Submit.

If a study already exists:

  1. In the Header, navigate the STUDIES
  2. Locate the study to be designated Company Standards
  3. From the study, select Edit
  4. Check the box Include study in Company Standards
  5. Click Submit.

Next, the CRFs to be included in the standard study must be cloned from other studies or created by a Study Administrator.

Notes: 

  1.  Many studies can be designated as Company Standards. For example, a Sponsor may have different standard studies for different therapeutic areas. A Clinical Research Organization may have different standards for different Sponsors, etc.
  2. The user with Standards Management has read access to all CRFs created within his/her organization. In addition, they can review these CRFs and create build notes for the study builder, for example, to inquire about non-standard CRFs items.
Yes No Suggest edit
Last updated on April 22, 2019

3.2.2.6.2.3.Managing Company Standards

Users with Standards Management rights can add, delete, hide or assign a new version to CRFs belonging to Company Standards studies.

Add a CRF

  1. New CRFs can be created from scratch (see Add Form)
  2. CRFs can be cloned from any other study created for a given organization, using My Forms library (see Clone Form).  They can then be optionally modified to adhere to a specific standard.

Delete a CRF

  1. CRFs must unpublished if previously published.
  2. Click Delete from the CRF menu option.
  3. The CRF is deleted from the CRF list in Form Studio (See Delete Form)

Hide a CRF

  1. Select Users from the Left menu
  2. Click the Action menu on the user you want to hide a form to
  3. For the forms you want to Mask, click Yes in the column Mask this CRF (see Hide Form)

Assign a new version to a CRF

  1. Select Design from the CRF menu option.
  2. Make the necessary changes to the CRF in Form Studio.
  3. Click Save or Save&Exit
  4. A new version of the CRF is automatically created as Draft (here the version 0.1)
  5. Click on the Action menu
  6. When you publish the CRF, you can assign a new Version number
Yes No Suggest edit
Last updated on April 22, 2019

3.2.2.6.2.4.Using Company Standards

Any user within an organization has access to the Company Standards library. See Form Libraries for details.

Yes No Suggest edit
Last updated on March 27, 2019

3.2.2.6.3.Industry Standards

To access CRFs in My Forms library:

  1. From the left menu, click LIBRARIES.
  2. Select Industry Standards in the submenu.
  3. The CRFs contained in the library are listed.
  4. Click More to display the Therapeutic Area and Comments associated with a specific CRF version.
  5. You can also use the provided filters to filter the CRFs by CRF Name, Therapeutic Area, Version, Comments, Status, Created date, Updated date, or Author. Simply start typing in one of the filter boxes. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes. Click the up/down arrows to sort the list in ascending or descending order.
  6. Click the CRF menu action and select View or CloneView opens the CRF in read-only mode. To clone a CRF, see Clone Form for details.

Note:

  1. Mass action is possible by checking boxes, next to the action menu, to select multiple CRFs.
Yes No Suggest edit
Last updated on March 27, 2019

3.2.3.View Form

To view a form:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then select View.
  4. The form opens in view mode. You can see the form but you cannot make any changes to it.
  5. When you’re done viewing the form, click Back.
Yes No Suggest edit
Last updated on March 27, 2019

3.2.4.Clone Form

Clone a single form within a study

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Clone.
  4. A sequential number is appended to the CRF name to make it unique.
  5. Optionally, edit the form name, version, brief description and comments.
  6. The cloned form appears in the forms list.

Clone multiple CRFs within a study

  1. Click Forms in the Left Menu.
  2. Locate all the relevant forms in the list, if necessary using the filtering and sorting features.
  3. Select the CRFs you want to clone
  4. Click the Actions icon, then from the dropdown, click Clone.
  5. A similar confirmation window is displayed.
  6. Click Clone.
  7. A sequential number is appended to the CRF names to make them unique.
  8. The cloned forms appear in the forms list.

Clone forms from Libraries

  1. Click Libraries from the left menu.
  2. Select the desired library to clone from:
  3. Once in the Library, locate the relevant form(s) to be cloned in the CRF table, if necessary using the filtering and sorting features.
  4. From the Action dropdown, click Clone.
  5. Select the destination study.  By default, your current study will be selected but you can select another one, as needed.
  6. If a single form is cloned, you can edit the form name, version, brief description and comments, as needed.
  7. Click Clone.

 

Yes No Suggest edit
Last updated on April 17, 2019

3.2.5.Edit Form

To edit an existing form:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the context menu, click Edit.
  4. Make any necessary changes to the CRF properties. Required fields are marked with a red asterisk.
Field Description
Form Type * Normal or Randomization. If you select Normal, the Randomization tool will not display in Design Form. The Randomization form type is only available if it is selected as an add-on for the study.
Enforce SAS naming restrictions* If the form data is expected to be manipulated in SAS, click the Enforce SAS naming convention checkbox. This will enforce the SAS 9.2 naming conventions for the form name, the CRF Item Name, the Table Name, the Reporting Label, and the Option Names and Values as follows:

  1. All SAS compliant names must begin with an alpha character or an underscore.
  2. The form name and the Reporting Label can be up to 40 alphanumeric characters, including spaces and underscores.
  3. CRF Item NameTable Name and Option Names and Values must be 8 alphanumeric characters, including underscores. Specifically, spaces are not allowed in these names.
  4. SAS reserved keywords are not allowed.

Note:

  • If you enforce SAS naming restrictions on an existing CRF, Studio will validate all the names in the CRF against the SAS 9.2 naming conventions.   Errors must be corrected before this option can be set.
CRF Name The CRF name. Note: Once published, a CRF name cannot be changed. Because you can share CRFs among studies for a given sponsor, CRF Names must be unique within Private Cloud.
Version * Enter a version identifier for the CRF. It can be a number or a text string, for example, “test”.  Form Studio will add .0 to your version identifier. It will increment the minor version number, for example, .1, .2, .3, etc., as you iterate publishing and editing the CRF.
Brief Description A description of the CRF, using up to 2000 characters.
Comments Any informational comments you wish to add.
  1. Click Continue to complete the Field Options. These options control the parameters that display on the configuration panel.

    The items in your form can be configured with pre-set options such as auto-numbering. You can set a Yes or No default value to control the field behavior. The default behavior can be changed while designing the form in Form Studio if you check the box Allow override.

    For example, if most items in the form must be auto-numbered, while a few should be un-numbered, you should set Auto-number fields to Yes and check the box Allow override.

    Tips for configuring your defaults:

    • Hover over the left option text to learn more about it.
    • Set the option default value.
    • These options will not be configurable in Form Studio unless you Allow override.

Field Description
Auto-number fields Select Yes if the form contains auto-numbered items, or select No if the form does not contain auto-numbered items. Note: Check the box Allow override to allow the default value to be changed in Form Studio.
Data entry required Select Yes if data entry is required for all the items on this form, or select No if data entry is not required. Note: Check the box Allow override to allow the default value to be changed in Form Studio.
Contains PHI data Select Yes if the form contains Protected Health Information (PHI) data, or select No if the form does not contain PHI data. Note: Check the box Allow override to allow the default value to be changed in Form Studio.
Require reporting labels Select Yes if a reporting label is required for all items in your CRF, or select No if reporting label is not required.
Show build notes Select Yes if build notes should be shown for the form in Form Studio, or select No if build notes should not be shown.  Note that if a study is shared with a Reviewer, the build notes will be enabled regardless of this setting.
  1. Click Save.
Yes No Suggest edit
Last updated on March 27, 2019

3.2.6.Update a Form

Update a form

A form can be updated without repercussion on the forms that are in use. When a form is updated, Captivate Build creates automatically a new minor version of this form.

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the context menu, click Edit.
  4. Make the necessary changes to the CRF in Form Studio.
  5. Click Save or Save&Exit
  6. A new version of the CRF is automatically created as Draft (here below the minor version 0.1)

Assign a New Version to the form

  1. Click on the Action menu
  2. Select Publish the CRF
  3. The option to assign a new Version number to your form will be displayed
Yes No Suggest edit
Last updated on April 2, 2019

3.2.6.1.Form Versioning

Show/hide New Versions in a Site

When creating a new version and published it, it is automatically added in the Event pop-up in Captivate live. You can choose to hide it from Captivate live and only show one version by editing the site.

  1. Click on Sites in the Left menu
  2. Edit the Site for which you want to show/hide new versions
  3. in the section Update Site Event Definitions
  4. Go to the CRF that has several versions and from which you want to show/hide versions
  5. Select the Versions you want to show to the user

Show/Hide New Versions in an Event

  1. Click on Events in the Left menu
  2. Click on the Action menu of the Event where the CRF is located
  3. Select Edit
  4. In the CRFs part, find the CRF you want to modify
  5. Tick the checkbox to “Show New CRF Versions to Sites”
  6. Click Continue
  7. Submit to save the changes

From this moment on, every new CRF Versions that you will create will be available to choose from in the Captivate Live interface.

Notes:

  • To revert this and hide the new CRF, remove the tick from this checkbox
  • Make sure to select the right CRF Version in the Default Version Drop Down list
Yes No Suggest edit
Last updated on April 2, 2019

3.2.7.Publish and Unpublish Form

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Ad
  10. Going “Live”

Publish a form

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Publish.
  4. On the Publish Form page, you can set a different version; this is recommended to indicate your changes are significant. Then click Publish.
  5. A message will indicate whether or not the publication operation was successful.

If the form fails to publish, the following occurs:

  1. An email is sent, reporting that the form that failed to publish.
  2. The error from Captivate Live is displayed.

Note:

  • You cannot change the form version using a mass publish action.  In a mass publish action, the major version string is unchanged and the minor version will be incremented.

Unpublish a Form

Once a form is published, it can be unpublished to remove it from Captivate Live. To unpublish a form:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Unpublish.
  4. Click Unpublish again in the popup to confirm that you want to remove the form from Captivate Live.
  5. If the CRF has associated clinical data, a similar pop-up window is displayed.  It gives you the option to Force Delete the clinical data, or keep it. This operation is not reversible. If you are unsure, click Keep Data.
  6. When the form is successfully unpublished, its status reverts to Draft.
Yes No Suggest edit
Last updated on April 2, 2019

3.2.8.Delete Form

To delete a form, its status must be Draft:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon
  4. Click Delete to confirm that you want to delete the form.
  5. The form is removed from the list.

Note:

  • Delete is not a recoverable action.
Yes No Suggest edit
Last updated on March 27, 2019

3.2.9.Mask/Hide a Form

From Users

In the user management area, you can mask forms to prevent some users to access them.

  1. Select Users from the Left menu
  2. Click the Action menu on the user you want to hide a form to
  3. Next to the forms you want to Mask for this user, click Yes in the column Mask this CRF

Notes:

  • Forms can only be hidden for the users with roles: Clinical Research Coordinator and Site Monitor as the other roles need full access to perform their functions.

From an Event

A form can be hidden in an Event to prevent it to be seen by anybody.

  1. Select Events from the Left menu
  2. Click on the Action menu and select Edit
  3. On the Edit page, find the form you want to hide
  4. Tick the Checkbox Hide CRF
  5. Click Continue at the bottom of the page
  6. Submit to save the changes

From a Site

A form can be hidden in a Site to prevent it to be seen in this site only independently from the other sites in the Study.

  1. Select Sites from the Left menu
  2. Click on the Action menu and select Edit
  3. On the Edit page, find the form you want to hide in the section Update Site Event Definitions
  4. Tick the Checkbox Hide CRF
  5. Click Continue at the bottom of the page
  6. Submit to save the changes
Yes No Suggest edit
Last updated on April 2, 2019

3.2.10.View Form Details

To view form details, its status must be Published:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click View Details.
  4. A similar page opens.

Icon Description
Links – Displays clinical data associated with the form, including discrepancy notes, rules, subjects and events.
Print – Opens a new window displaying the form. Enter CTL-P to send the form to the printer
Metadata – Displays the form, sections, groups and items metadata, including the relevant OIDs.
Annotate – Display the annotated form.
Yes No Suggest edit
Last updated on March 27, 2019

3.2.11.Lock and Unlock Form

Lock a form

Locking a form makes it unavailable for data entry or any other operations, except view. To lock a form, its status must be Published:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Lock.
  4. Click Submit to confirm that you want to lock the form, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The form is now locked.

Unlocking a form

Unlocking a form reverses its locked status.  To unlock a form, its status must be Locked:

  1. Click Forms in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Unlock.
  4. Click Submit to confirm that you want to enable the form, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The form is now unlocked.
Yes No Suggest edit
Last updated on April 1, 2019

3.3.Events

To manage events:

  1. From the Left menu, click Events.
  2. A similar page is displayed.
  3. Click the Actions icon to select the action to be performed.

The following actions can be performed on Events:

Action Description
View Displays the event metadata.
Edit Changes the event configuration, including event name, type, etc.
Disable

Enable

Hides or restores the event in Captivate Live’s Subject Matrix.
Delete Deletes the event from the study build.  This action is not recoverable.

The More Menu includes:

  • More Columns displays: event OID, Description, Reference, Day Min, Day Schedule, Day Max, and Day Email.
  • Export exports the filtered events list.

Notes:

  • The events are listed by order of appearance on the Subject Matrix.  For this reason, sorting is not available.  To re-order an event, click the Relocate icon at the beginning of the row then drag and drop the event in the desired order.  Make sure to collapse the CRF tree view before relocating an event.
  • To reorder a form attached to an event, click the triangle icon in the CRFs column to expand the CRFs tree view. Click the Relocate icon at the beginning of the row then drag and drop the CRF in the desired order.  Make sure to drop the CRF within the event it belongs to. 
  • To relocate a form between events, use Edit to delete the form from an event, then Edit the desired event to re-attach the CRF.
  • You can filter the events list. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes.
Yes No Suggest edit
Last updated on April 17, 2019

3.3.1.Add Event

Build Steps:

    1. Add Study
    2. Add Forms
    3. Deploy Study
    4. Publish Forms
    5. Add Events
    6. Add Groups
    7. Add Rules
    8. Add Sites
    9. Add Users
    10. Going “Live”

Events are a series of site visits or clinical events during which patient data is collected over the course of a study. There are four types of events:

  • Scheduled events are expected to occur at a pre-determined schedule, according to the study protocol.
  • Unscheduled events do not have a pre-determined schedule. For example, an unexpected office visit.
  • eSource events are similar to Scheduled events, but they allow you to collect data in real time. You do not need to collect data on a source document first.
  • Common events collect data forms, but they are not expected to be associated with a particular time. Examples might include Protocol Deviations, Concomitant Medications and Adverse Events.
  • Calendared events automatically schedule follow-up events based on a reference event, according to intervals set in the study protocol.

Add an event

  1. Click Events in the Left Menu
  2. Click the + icon in the Events page.
  3. Complete the following. Required fields are marked with an asterisk.
Field Description
Name * The name of the event.
Description The description of the event.
Type Select the event type from the dropdown list: eSource*Scheduled, Unscheduled, Common, Calendared.

* Requires the eSource feature to be enabled.

Repeating If you selected Scheduled, Unscheduled or Common as the event type, select Yes if the event is repeating.Repeating indicates this event can occur multiple times for a subject within the study.
Reference Event If you selected Calendared, complete the following:
Reference Event – Check the box if this event is a reference event. If this is not a reference event, complete the following:

    • Day Schedule – The number of days this event will be automatically scheduled after the last reference event completes.
    • Day Max – The maximum days that this event can be completed after the last reference event is completed. Completing this event later generates an automatic query.
    • Day Min – The minimum days that this event can be completed after the last reference event completes. Completing this event early generates an automatic query.
    • Send Reminder – if Yes, the following options appear:
      • Day Email – The number of days a reminder email is sent out after the last reference visit is completed.
      • Recipients – Data entry person, Facility Contact, Other Study user(s) in the later you can select the users who will be reminded by email for the visit
Category Specify a category for the event. The category is generally used to indicate the study phase. For example, Screening, PreTreatment, Treatment, FollowUp.
  1. Click Continue.
  2. Select the CRFs to attach to the event by clicking the corresponding checkboxes.
  3. Click Continue.
  4. For each of the selected CRFs, complete the following.
Field Description
Required Check the box if the CRF must be completed for the event.
Source Data Verification Select how much, if any, of the data on the CRF requires source data verification. You can select:

  • Entire CRF – All CRF items must be monitored.
  • Specific items – Specific CRF items must be monitored.  These items may be marked for source data verification in the form designer or configured in Captivate Live.
  • Not Required – The CRF is not required to be source data verified.
Data Entry Quality Select:

  • Double data entry   –Two users must enter the same data for the CRF.
  • CRF data evaluation – The data must be evaluated by a Study Evaluator.  If data is changed, a Reason For Change must be created.
Password Required Check the box if the user must enter their password to save the data for the CRF.
Default Version If there are more than one version of the CRF, select the version from the dropdown that should default for the event.
Accept New CRF Versions For Sites When this checkbox is checked and  a new CRF version is available, sites can be automatically be updated.  This function can be disabled on a per-site basis.
Hide CRF Check the box if the CRF should only be viewable at the study level. If this option is selected, sites cannot access the CRF.
Send Email when CRF is
  • Complete to send an email when the CRF is completed.
Tabbing inside tables To control the cursor movement when tabbing inside tables, select:

  • Left to Right – This is the default.
  • Top to Bottom
  1. Click Continue.
  2. Review the Event to be defined.
  3. If you’re satisfied, click Submit.
  4. You can change the order the events will appear on the Subject Matrix by dragging and dropping the events in the order desired.
  5. You can also change the order of the CRFs attached to an event by dragging and dropping a CRF in the order desired within the same event.

Repeat this process to create all the events with the associated forms, according to your study protocol.

Note:

  • Event must be added after deploying a study.
Yes No Suggest edit
Last updated on April 2, 2019

3.3.2.View Event

To view an event:

  1. Click Events in the Left Menu.
  2. Locate the relevant form in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click View.
  4. The event metadata page is displayed but you cannot make any changes to it.
  5. When you’re done viewing the event, click Back.
Yes No Suggest edit
Last updated on September 11, 2018

3.3.3.Edit Event

To edit an existing event:

  1. Click Events in the Left Menu.
  2. Locate the relevant event in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Edit.
  4. Make any necessary changes to the event properties. Required fields are marked with a red asterisk.  See section Add Event for the configurable event properties.
Yes No Suggest edit
Last updated on March 27, 2019

3.3.4.Disable and Enable Event

Disable an Event

Disabling an event removes it from Captivate Live’s Subject Matrix.  To disable an event:

  1. Click Events in the Left Menu.
  2. Locate the relevant event in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Disable.
  4. Click Submit to confirm that you want to disable the event, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The event is now disabled.

Note:

  • To disable an event, its status must be published.

Enable an Event

Enabling an event reverses its disabled status.  To enable an event:

  1. Click Events in the Left Menu.
  2. Locate the relevant event in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Enable.
  4. Click Submit to confirm that you want to enable the event, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The event is now available.

Note:

  • To enable an event, its status must be Disabled.
Yes No Suggest edit
Last updated on April 1, 2019

3.3.5.Delete Event

To delete an event:

  1. Click Events in the Left Menu.
  2. Locate the relevant event in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Delete.
  4. Click Delete to confirm that you want to delete the event.
  5. The event is removed from the list.

Note:

  • Before deleting an event, the following conditions must be met:
    • The event does not have any forms attached.   Edit the event to delete any associated forms.
    • All events status must be not scheduled in Captivate’s Subject Matrix.
  • Delete is not a recoverable action.
Yes No Suggest edit
Last updated on September 11, 2018

3.4.Groups

To manage groups:

  1. From the Left menu, click Groups.
  2. A similar page is displayed.
  3. Click the Actions icon to select the action to be performed.

The following actions can be performed on Groups:

Action Description
View Displays the group metadata.
Edit Changes the group configuration, including group name, type, etc.
Disable

Enable

Removes or restores the group.
Delete Deletes the group from the study build.  This action is not recoverable.

The More Menu includes:

  • More Columns displays: Subject Assignment and Default.
  • Export exports the filtered groups list.

Notes:

  • For group details, click the black triangle icon to expand the groups’ tree view.
  • You can filter the groups list. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes.
Yes No Suggest edit
Last updated on April 17, 2019

3.4.1.Add Group

Build Steps

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Add a group

  1. Click Groups in the left menu
  2. Click the + icon in the Groups page.
  3. Complete the following. Required fields are marked with an asterisk.
Field Description
Name * The name of the subject group class.
Type * Select the group type from the dropdown list:

  • Arm
  • Family/Pedigree
  • Demographic
  • Dynamic Group – Allows you to assign a different set of visits to a subject, for example if a protocol compares the effects of multiple treatment types, such as: surgery, chemotherapy and radio therapy within the same study.  In such studies, subjects are typically randomized into one of these Dynamic Groups to undergo the visits associated with their treatment type.
  • Other
 

If you selected Arm, Family/Pedigree, Demographic or Other, complete the following:

Subject Assignment * Specify whether the subject assignment is Required or Optional.
Study GroupsName/Description Enter the names and descriptions of the desired study groups.
 

If you selected Dynamic Group, complete the following:

Default Check the box if this dynamic group should be the default. The default dynamic group can be used to automatically assign to the subject when it is created.
Study Events * Check the events to assign to the dynamic group.

Notes:

  • You cannot assign the same visit to multiple dynamic groups.
  • You can re-order the visits within a treatment group by clicking the up/down triangles.
  1. Click Continue.
  2. Review the Subject Group Class to be defined.
  3. If you’re satisfied, click Submit.

Notes:

  1. Events associated with Dynamic Groups are shown on the left side of the Subject Matrix, starting with the group marked as the Default.
  2. You can reorder the events within a Dynamic Group by clicking the up/down triangles.
Yes No Suggest edit
Last updated on April 2, 2019

3.4.2.View Group

To view a group:

  1. Click Groups in the Left Menu.
  2. Locate the relevant group in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click View.
  4. The group metadata page is displayed but you cannot make any changes to it.
  5. When you’re done viewing the group, click Back.
Yes No Suggest edit
Last updated on September 11, 2018

3.4.3.Edit Group

To edit a group:

  1. Click Groups in the Left Menu.
  2. Locate the relevant group in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Edit.
  4. Make any necessary changes to the group properties. Required fields are marked with a red asterisk.  See section Add Group for the configurable properties.
  5. When you’re done editing the group, click Submit.
Yes No Suggest edit
Last updated on September 11, 2018

3.4.4.Disable and Enable Group

Disable a Group

Disabling a group removes it from Captivate Live’s Subject Matrix.  To disable a group:

  1. Click Groups in the Left Menu.
  2. Locate the relevant group in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Disable.
  4. Click Submit to confirm that you want to disable the group, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The group is now disabled.

Note:

  • To disable a group, its status must be Available.

Enable a group

Enabling a group reverses its disabled status.  To enable a group:

  1. Click Groups in the Left Menu.
  2. Locate the relevant group in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Enable.
  4. Click Submit to confirm that you want to enable the group, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The group status is now Available.

Note:

  • To enable a group, its status must be Disabled.
Yes No Suggest edit
Last updated on April 1, 2019

3.4.5.Delete Group

To delete a group:

  1. Click Groups in the Left Menu.
  2. Locate the relevant group in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Delete.
  4. Click Delete to confirm that you want to delete the group.
  5. The group is removed from the list.

Note:

  • When a group is deleted, all subjects assignment to the group is permanently removed.
  • Delete is not a recoverable action.
Yes No Suggest edit
Last updated on September 11, 2018

3.5.Rules

To manage rules:

  1. From the Left menu, click Rules.
  2. A similar page is displayed.
  3. Click the Actions icon to select the action to be performed.

The following actions can be performed on Rules:

Action Description
Manage Displays and manages all rules metadata associated with a target Item Name.
Edit Changes the rule definition, using the rules designer.
Test Tests a rule.
Run Runs a rule.
Download Downloads a rule in XML.
Disable
Enable
Disables or Enables a rule.
Delete Deletes a rule from the study build.  This action is not recoverable.

The More Menu includes:

  • More Columns displays: Subject Assignment and Default.
  • Import Rules from an XML rules definition file.
  • Test Rules.
  • Export exports the filtered groups list to CSV or ODM XML.

Note:

  • You can filter the rules list. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes.
Yes No Suggest edit
Last updated on April 17, 2019

3.5.1.Add Rule

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Once events, with their associated forms, are created, rules ensure the validity of the data entered. The Rules designer simplifies the creation and modification of rules, using an intuitive drag-and-drop graphical user interface. Another way to define rules is by using the XML programming language, which is more suited to create a lot of rules or making massive changes.  Once defined in XML, rules can be imported in Captivate Build.

Yes No Suggest edit
Last updated on April 2, 2019

3.5.1.1.Rules Designer

To access the Rules designer:

  1. Click Rules in the left menu
  2. Click the + icon in the Rules page.
  3. The Rules designer interface is a sophisticated, yet intuitive, drag-and-drop interface that includes the following five areas:
  • Header – The header displays the Captivate logo and the study name.
  • Data Panel – The Data Panel features the different types of data that can be dragged and dropped into the Expression Builder. The types of data include: Text, Number, Date, Current date, Empty. You can also drag-and-drop CRF items for a selected study. As you navigate through the information path of a study: Study, Event, CRF, CRF version and CRF item, you will notice a “bread crumb” at the bottom of the Data Panel showing your current path. Click on any part of this bread crumb to navigate back one or more levels inside your path.
  • Operators Panel – The Operators Panel consists of four tool boxes: Group, Compare, Calculate, and Condition. Each tool box contains icons that can be dragged to build the rule’s expression.
  • Expression Builder – The Expression Builder area allows you to design or modify your rules. A rule is composed of data items, selected from the Data Panel, and various operators chosen from the Operators Panel. As you drop an item into the Expression Builder, Rules Studio tries to anticipate your next action and displays the next type of item in a box with dotted lines.
  • Parameters Panel – This panel allows you to specify the rules parameters. In particular, the rule description, the rule target, which is the CRF item to attach the rule to, and the type of action implemented in response to a rule evaluating to either true or false. After designing a rule, you can verify that the rule is correctly specified by clicking the Validate Rule button.
Yes No Suggest edit
Last updated on September 11, 2018

3.5.1.2.Designing Rules

To design rules:

  1. Click Rules in the left menu
  2. Click the + icon in the Rules page.
  3. In the Data Panel:
  • Click on the desired CRF.
  • Click on the desired CRF version.
  • Locate the data item you want to insert into the expression.
  • Drag-and-drop it into the Expression Builder.
  1. Drag-and-drop an operation, for example Calculate, from the Operators Panel into the Expression Builder.
  2. Continue building your expression until it is complete.
  3. Then, complete the following:
Filed Description
Rule name Specify a name for the rule.
Target this rule to Specify the CRF item(s) to apply the rule to. You can drag-and-drop CRF items to this field. Multiple targets can be selected. To replace a target, drop another target on it.
If the rule evaluates to Specify the true/false parameter for the rule.
Execute the rule upon Determines when the rule should be run. You can select one or more of the following:

  • Initial data entry
  • Administrative editing
  • Double data entry
  • Data import
Take the following action(s) Specify the action that should happen when the rule parameters are met. You can select one of the following:

  • Create discrepancy
  • Send email
  • Insert data
  • Show CRF Item
  • Hide CRF Item
  1. If you selected Create discrepancy, type the Discrepancy text that should display.
  2. If you selected Send email, specify an Email to address and Email message.
  3. If you selected Insert data, specify drag-and-drop a CRF Item and specify a Value.
  4. If you selected Show CRF Item, type a Message and drag-and-drop a Destination.
  5. If you selected Hide CRF Item, drag-and-drop a Destination.
  6. Click Validate Rule.
Yes No Suggest edit
Last updated on September 11, 2018

3.5.2.Manage Rule

To manage a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant group in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Manage.
  4. A similar page open.

Icon Description
  Run– Runs the rule
Disable – Disables the rule.
Test – Tests the rule.
Yes No Suggest edit
Last updated on March 27, 2019

3.5.3.Import Rules

To import rules:

  1. Click Rules in the Left Menu.
  2.  Click Import Rules in the More Menu.
  3. Two templates are provided on the Import page:
    • All actions (with comments)
    • All actions (without comments)
  4. Choose the XML file to upload from your desktop.
  5. Click Continue.
  6. Validate the rules.
  7. Submit to save the rules.
Yes No Suggest edit
Last updated on March 28, 2019

3.5.4.Edit Rule

To edit a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant rule in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Edit.
  4. The rule is loaded in the rule designer.  See section Designing Rules for details.
Yes No Suggest edit
Last updated on September 11, 2018

3.5.5.Test Rule

A rule can be manually tested to ensure its proper functioning.

To test a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant rule in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Test.
  4. A similar page is displayed.
  5. Review the Target, the Rule Expression to test, and whether the expression evaluates to true or false.
  6. Click Continue.
  7. A similar page is displayed.
  8. Enter the test values for the different variables for the rule.
  9. Click Submit.
  10. The Verify Results panel summarizes the results of the test, and identifies whether or not the rule is valid. If it is invalid, a diagnostic message in the Alerts & Messages panel will display. If the rule is valid, it executes with the test parameters you supplied and the execution results are shown. Whether or not the specified action is triggered is indicated, along with the execution time.
Yes No Suggest edit
Last updated on April 17, 2019

3.5.6.Run Rule

To run a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant rule in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Run.
  4. A report for the executed rules is displayed.
  5. Review it, then click Back.
Yes No Suggest edit
Last updated on September 11, 2018

3.5.7.Download Rule

To download a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant rule in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Download.
  4. The rule is downloaded in your download folder.
Yes No Suggest edit
Last updated on September 11, 2018

3.5.8.Disable and Enable Rule

Disable a Rule

Disabling a rule prevents it from executing.  To disable a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant rule in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Disable.
  4. Click Disable in the popup to confirm that you want to disable the rule, or Cancel to cancel.
  5. The rule is now disabled.

Note:

  • To disable a rule, its status must be Available.

Enable a rule

Enabling a rule reverses its disabled status.  To enable a rule:

  1. Click Rules in the Left Menu.
  2. Locate the relevant event in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Enable.
  4. The rule status is now Available.

Note:

  • To enable an rule, its status must be Disabled.
Yes No Suggest edit
Last updated on April 1, 2019

3.5.9.Delete Rule

To delete a rule

  1. Click Rules in the Left Menu.
  2. Locate the relevant rule in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Delete.
  4. Click Delete to confirm that you want to delete the rule.
  5. The rule is removed from the list.

Note:

  • Delete is not a recoverable action.
Yes No Suggest edit
Last updated on September 11, 2018

3.6.Sites

To manage sites:

  1. From the Left menu, click Sites.
  2. A similar page is displayed.
  3. Click the Actions icon to select the action to be performed.

The following actions can be performed on Sites:

Action Description
View Displays the site metadata.
Edit Changes the site configuration, including site name, site ID, etc.
Disable

Enable

Removes or restores the site.
Lock

Unlock

Locks or unlocks data access for a site.

The More Menu includes:

  • More Columns displays: Site OID, Facility Phone,  Name, Site, Country, Start Date, Expected End Date, Expected Enrollment.
  • Export exports the filtered sites list.

Notes:

  • You can filter the sites list. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes.
Yes No Suggest edit
Last updated on April 17, 2019

3.6.1.Add Site

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Add a site

  1. Click Sites in the Left Menu
  2. Click the + icon in the Sites page.
  3. Complete the following. Required fields are marked with an asterisk.
Field Description
Parent Study The name of the study currently being built.  This is a read-only field.
Site Name * Enter the site name. The site name must be unique.
Unique Protocol ID * Enter the protocol ID. The protocol ID must be unique.
Secondary IDs (separated by commas) Secondary IDs for the site. Separate entries by commas.
Principal Investigator  * Enter the name of the principal investigator, using up to 100 characters.
Brief Summary A brief summary of the site, using up to 2000 characters.
Protocol Verification/IRB Approval Date Enter the date of protocol verification/Institutional Review Board approval. Click the calendar icon to select a date.
Start Date The start date for the site in this study. Click the calendar icon to select a date.
Estimated Completion Date The estimated completion date for the site in this study. Click the calendar icon to select a date.
Expected total enrollment * The total number of subjects expected to be enrolled at the site for this study. This value is for reporting purposes only; you can enroll a greater number or fewer number of subjects.
Facility Name The facility name.
Facility City The facility city.
Facility State/Province The facility state/province.
Facility ZIP The facility ZIP code.
Facility Country The country in which the facility is located.
Facility Contact Name The name of the contact person at the facility.
Facility Contact Degree The degree(s) held by the contact person at the facility.
Facility Contact Phone The phone number of the contact person at the facility.
Facility Contact Email  * The email address of the contact person at the facility.
Site Status for this study * The status of the site: pendingavailable, frozen, or locked. The site status will be set depending on the study status. Note: This field is system-maintained and cannot be changed when the site is created.
Collect Person ID? Using a person ID allows a unique identifier to be assigned to a subject, which follows the subject across all Captivate sites and studies they participate in.

  • Required – Select this option if the collection of person ID is required at this site.
  • Optional – Select this option if the collection of person ID is optional at this site.
  • Copy From SSID – Select this option if the person ID should be copied from the study subject ID for this site.
  • Not Used – Select this option if person ID is not used at this site.
Collect Interviewer Name? Select one of the following:

  • Yes – Select Yes if the interviewer name will be collected on CRFs at the site.
  • No – Select No if the interviewer name will not be collected on CRFs at the site.
  • Not Used – Select Not Used if the interviewer name is not used at the site.
Interviewer Name Default If you are collecting the interviewer name on CRFs at the site, select one of the following:

  • Blank – The interviewer name field will default blank. Site users will need to type the interviewer name into the field.
  • Pre-populated from active user – The interviewer name field will default to the current active user, but can be changed if necessary.
Collect Interview Date? Select one of the following:

  • Yes – Select Yes if the interview date should be collected on CRFs at the site.
  • No – Select No if the interview date should not be collected on CRFs at the site.
  • Not Used – Select Not Used if interview date is not used at the site.
Interview Date Default If you are collecting the interviewer date on CRFs at the site, select one of the following:

  • Blank – The interviewer date field will default blank. Site users will need to enter the interviewer date into the field.
  • Pre-populated from Study Event – The interviewer name field will default to the current active user, but can be changed if necessary.
Mark imported CRF as Completed? Captivate allows you to import Event CRF data from a file, using the web services interface, as an alternative to performing data entry. For example, when data is captured using a system other than ClinCapture. Select Yes if CRFs should be marked as complete when the data is imported from an outside system.
  1. Optionally, update the Site Event Definitions for the site which include the CRF configuration options for the site.  For example if a site enters data from source documents, the CRFs may  be configured for double data entry with the highest level of data monitoring, whereas other sites entering data in real-time may not be required to do so.  See Managing Sites for details.
  2. Click Continue.
  3. Review the Site to be defined.
  4. If you’re satisfied, click Submit.

Repeat this process until all the required sites are created.

Yes No Suggest edit
Last updated on April 2, 2019

3.6.2.View Site

To view a site:

  1. Click Sites in the Left Menu.
  2. Locate the relevant site in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click View.
  4. The site metadata page is displayed but you cannot make any changes to it.
  5. When you’re done viewing the site, click Back.
Yes No Suggest edit
Last updated on September 11, 2018

3.6.3.Edit Site

To edit a site:

  1. Click Sites in the Left Menu.
  2. Locate the relevant site in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Edit.
  4. Make any necessary changes to the site properties. Required fields are marked with a red asterisk.  See section Add Site for the configurable properties.
  5. When you’re done editing the site, click Submit.
Yes No Suggest edit
Last updated on March 27, 2019

3.6.4.Hide a CRF from a user

  1. Edit the user using steps 1 thru 3 in the procedure above.
  2. Click CRFs Masking.
  3. The list of studies and sites the user has access to is displayed.  Open the desired site.
  4. The list of CRF is displayed by events. Click Yes for the CRFs to be masked
  5. Click Submit.
  6. Continue with steps 4 thru 6 in the procedure above.

Note:

  • Masking is not available for Investigator users as this role is responsible for clinical records completeness and correctness.
Yes No Suggest edit
Last updated on April 22, 2019

3.6.5.Lock and Unlock Site

Lock a Site

Locking a site makes it unable to enter data or perform any other operations on the clinical data, except view. To lock a site, its status must be Available:

  1. Click Sites in the Left Menu.
  2. Locate the relevant site in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Lock.
  4. Click Submit to confirm that you want to lock the site, or Back to cancel.
  5. The site is now locked.

Unlock a Site

Unlocking a site reverses its Locked status.  To unlock a site, its status must be Locked:

  1. Click Sites in the Left Menu.
  2. Locate the relevant site in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Unlock.
  4. Click Submit to confirm that you want to enable the site, or Back to cancel.
  5. The site is now unlocked.
Yes No Suggest edit
Last updated on April 1, 2019

3.6.6.Disable and Enable Site

Disable a Site

Disabling a site removes it from the study/site selection dropdown.  To disable a site:

  1. Click Sites in the Left Menu.
  2. Locate the relevant site in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Disable.
  4. Click Submit to confirm that you want to disable the site, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The site is now disabled.

Note:

  • To disable a site, its status must be Available.

Enable a site

Enabling a site reverses its disabled status.  To enable a site:

  1. Click Sites in the Left Menu.
  2. Locate the relevant site in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Enable.
  4. Click Submit to confirm that you want to enable the site, or Back to cancel.
  5. Click Yes in the confirmation pop-up.
  6. The site status is now Available.

Note:

  • To enable a site, its status must be Disabled.
Yes No Suggest edit
Last updated on April 1, 2019

3.7.Users

Each user must be assigned a User Role that relates to the clinical research tasks they perform in that particular study or site. The User Role determines the scope of features a user can access.  Please see Sections User Roles and User Permissions for details.

Manage users

  1. From the Left menu, click Users.
  2. A similar page is displayed.
  3. Click the Actions icon to select the action to be performed.

The following actions can be performed on Users:

Action Description
View Displays the site metadata.
Edit Changes the site configuration, including site name, site ID, etc.
 Add Role Adds a new role.  Once added, roles can be disabled and deleted using:

  • Disable Role
  • Delete Role

To manage a role, expand the user’s tree view, click the Action icon for the desired role and select the appropriate action.

Lock/Unlock Locks and unlocks a user account.
Hide Forms Make some forms hidden for the selected user

The More Menu includes:

  • More Columns displays: Company Name, Phone Number, and SOAP Access.
  • Audit Logins allows you to monitor login attempts.
  • Security Policies are used to set the login and password policies.
  • Export exports the filtered users list.

Notes:

  • Click the black triangle icon in the User Role column to display all the roles associated with a user.
  • Note that if a user has a role in the current study, all the roles, even those in a different study are displayed.  This is to accurately report all the roles associated with a user.
  • You can filter the users list. The list will filter to include those matching the entered characters. To re-display the whole list, remove the characters in the filter boxes.
Yes No Suggest edit
Last updated on April 17, 2019

3.7.1.User Roles

User Roles in Captivate are based on the roles typically found in clinical trials or and other forms of clinical research.

The following user roles exist in Captivate:

  • Study Administrator
  • Study Monitor
  • Study Coder
  • Study Evaluator
  • Study Sponsor
  • Form Viewer
  • Form Reviewer
  • Site Monitor
  • Clinical Research Coordinator
  • Investigator

The User Role determines the features a user can access within a particular study or site.

The User Roles available at the study level are different from those available at the site level. This is because the features accessible at the study level are different from those accessible at the site level. A user can be simultaneously assigned to multiple studies and sites with different roles.

This table maps the user roles and the user level.

User Role Level
Study Administrator Study level
Study Monitor Study level
Study Coder Study level
Study Evaluator Study level
Study Sponsor Study level
Form Viewer Study level (only for Captivate Build)
Form Reviewer Study level (only for Captivate Build)
Site Monitor Site level
Clinical Research Coordinator Site level
Investigator Site level

 

Yes No Suggest edit
Last updated on April 3, 2019

3.7.2.User Permissions

As mentioned previously, the features available to a user depend on his or her user role. If a user does not have permission to use a feature for a specific role, then Captivate either does not present it as an option on the user interface, or disables the option on screen.

Study Level

The table below summarizes the features and permissions available to the user roles at the study level:

User Role Modules and Main Features Available
Study Administrator  Submit Data:

  • Manage Subjects
  • View, Schedule, and Enter Data into CRFs for Events.
  • No Waiting period for Double Data Entry after Initial Data Entry
  • Import Data
  • Notes and Discrepancies

Monitor and Manage Data:

  • Study Audit Log
  • Source Data Verification
  • Code
  • Evaluate CRF
  • Manage Signature status

Extract Data:

  • Datasets
  • Casebooks

Administration:

  • Jobs
  • Subjects
  • Email Logs

Other:

  • Dash
  • Update Profile
  • Help
  • Support
  • About
Study Monitor Monitor and Manage Data:

  • View Subjects
  • View Events
  • Study Audit Log
  • Source Data Verification
  • Notes and Discrepancies
  • Manage Signature status

Extract Data:

  • Datasets
  • Casebooks

Other:

  • Dash
  • Update Profile
  • Help
  • Support
  • About
Study Coder Monitor and Manage Data:

  • Code
  • Notes and Discrepancies

Other:

  • Dash
  • Update Profile
  • Help
  • Support
  • About
Study Evaluator Monitor and Manage Data:

  • Evaluate CRF
  • Notes and Discrepancies

Other:

  • Dash
  • Update Profile
  • Help
  • Support
  • About
Study Sponsor Monitor Data:

  • View Subjects
  • View Events
  • Study Audit Log
  • View Notes and Discrepancies

Extract Data:

  • Datasets
  • Casebooks
  • Notes and Discrepancies

Other:

  • Dash
  • Update Profile
  • Help
  • Support
  • About

Site Level

The table below summarizes the features and permissions available to the user roles at the site level:

User Role Modules and Main Features Available
Site Monitor Monitor and Manage Data:

  • View Subjects
  • View Events
  • Study Audit Log
  • Source Data Verification
  • Notes and Discrepancies

Extract Data:

  • Datasets
  • Casebooks

Other:

  • Update Profile
  • Help
  • Support
  • About
Investigator Submit Data:

  • Add and Manage Subjects
  • View, Schedule, and Enter Data into CRFs for Events
  • Import Data
  • Notes and Discrepancies

Monitor and Manage Data:

  • Sign Subject Data

Extract Data:

  • Datasets
  • Casebooks

Other:

  • Update Profile
  • Help
  • Support
  • About
Clinical Research Coordinator Submit Data:

  • Add and Manage Subjects
  • View, Schedule, and Enter Data into CRFs for Events
  • Import Data
  • Notes and Discrepancies

Other:

  • Update Profile
  • Help
  • Support
  • About

Only in Captivate Build – Forms

User Role Modules and Main Features Available
Form Reviewer Monitor and Manage Forms:

  • View Forms
  • View Forms in Libraries
  • Clone Forms into/from Company Library

Other:

  • Update Profile
  • Help
  • Support
  • Log out
  • Forums
  • About
Form Viewer Monitor Forms:

  • View Forms
  • View Forms in Libraries

Other:

  • Update Profile
  • Help
  • Support
  • Log out
  • Forums
  • About

Notes:

Yes No Suggest edit
Last updated on April 22, 2019

3.7.3.Users Restrictions

Captivate also implements additional access restrictions to features in various modules. These are outlined in the tables below.

Yes No Suggest edit
Last updated on September 11, 2018

3.7.3.1.Module: Submit Data

The table below details the access restrictions for the ‘Submit Data’ module:

Action to be Performed User Role Restriction User Role Affected
Access Submit Data module Role Cannot be
  • Role: Study Monitor
  • Role: Study Coder
  • Role: Site Monitor
Remove or Restore a subject from study Role Cannot be
  • Role: Study Monitor
  • Role: Study Coder
  • Role: Study Evaluator
  • Role: Site Monitor
  • Role: Clinical Research Coordinator
Assign subject to another site within same study Role Must be
  • Role: Study Administrator
Remove or Restore Study Event CRF’s Role Must be
  • Role: Study Administrator
Remove, Restore or Delete Study Events  Role Must be
  • Role: Study Administrator
Delete Study Event CRF’s  Role Must be
  • Role: Study Administrator
Set Study Event Status to “locked” Role Must be
  • Role: Study Administrator
Set Discrepancy Note status to “closed” Role Must be
  • Role: Study Administrator
  • Role: Study Monitor
  • Role: Study Coder
  • Role: Site Monitor
Yes No Suggest edit
Last updated on September 11, 2018

3.7.3.2.Module: Monitor and Manage Data

To access the ‘Monitor and Manage Data’ module, your User Role must Study Administrator, Study or Site Monitor, Study Coder, Study Evaluator. Further, the restrictions below also apply to user roles within this module:

User Role Features Notes
Study or Site Monitor Subject Matrix Can only view. Editing not allowed
View Events Can only view. Editing not allowed
Source Data Verification No restrictions
Study Audit Log No restrictions
Notes and Discrepancies Can create a Discrepancy Note of type ‘Query’ Can update or close existing Discrepancy Note
Study Administrator Source Data Verification No restrictions
Study Audit Log No restrictions
Code Visible only if coding is enabled
Evaluate CRF Visible only if evaluation is enabled
Study Coder or Study Evaluator Notes and Discrepancies Can create a Discrepancy Note of type ‘Query’ Can only view, update or close existing Discrepancy Note they created.
Yes No Suggest edit
Last updated on September 11, 2018

3.7.3.3.Module: Extract Data

The table below details the access restrictions for the ‘Extract Data’ module:

Action to be Performed User Role Restriction User Role Affected
Access this module  Role Cannot be
  • Role: Clinical Research Coordinator
  • Role: Study Coder
  • Role: Study Evaluator
Delete, remove or restore “Dataset Definitions” that you did not create  Role Must be
  • Role: Study Administrator
Yes No Suggest edit
Last updated on September 11, 2018

3.7.3.4.Module: Administration

To access the Administration module, the User Role must be Study Administrator.

Action to be Performed User Role Restriction User Role Affected
Access this module Role Must be
  • Role: Study Administrator
Yes No Suggest edit
Last updated on September 11, 2018

3.7.4.Add User

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Add a user

  • Click Users in the Left Menu
  • Click the + icon in the Users page.
  • A similar page opens.
  • Complete the following or click the View icon next to the email field to search the LDAP directory. Required fields are marked with an asterisk.
    Field Description
    Users Directory Select the directory (LDAP) from where data can be imported.
    Email* Enter the user’s address email.
    First Name* Enter the user’s  first name.
    Last Name* Enter the user’s  last name.
    Company Name* Enter the user’s  company name or institutional affiliation.
    Phone Enter the user’s  phone number.  Special characters: +, (, ), -, and spaces are allowed
    Assigned Study/Site* Select the study or site  to be assigned to the user.
    User Role* Select the user role for assigned study or site.

    • Study roles:
      • Study Sponsor
      • Study Administrator
      • Study Monitor
      • Study Coder
      • Study Evaluator
    • Site roles:
      • Site Monitor
      • Investigator
      • Clinical Research Coordinator
    Account Features Select features that will be available for the user

    • APIs – allows user to send/receive programmatic SOAP requests
    • Clinical Data Views – a view of the clinical data based on a normalized SQL DB. User can connect their own BI tool to analyze their data.
    • Reports – allows user to access the reporting tool to create graphical reports from Captivate datas
    • Standards Management – see Standards Management
    Reporting Permission Select the Permissions the user will have for reporting.
    Study Build Permissions Select the Permissions the user will have in the Study Build Interface.
    Add user to @Test or production environment Select to add the user in both the current environment (for example @Test) AND the other environment of the study (Production).
  • Click Submit.

Notes:

  • The user will receive an email containing the link to the study and his credentials.
  • When site level users (Clinical Research Coordinators or Site Monitors) are created in Captivate, the Study Administrator has the option to mask, or hide, one or more CRFs from the user. When a CRF is masked, the user cannot take any action on the masked CRFs, i.e., the CRF is hidden from the user.  Masking is disabled for users with a role of Investigator.   Masking is enforced according to the role used to access a site.

Repeat this process until all the study/site users have been added.

Yes No Suggest edit
Last updated on June 3, 2019

3.7.5.View User

To view a user:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click View.
  4. The user metadata page is displayed but you cannot make any changes to it.
  5. When you’re done viewing the user, click Back.
Yes No Suggest edit
Last updated on September 11, 2018

3.7.6.Edit User

To edit a user:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Edit.
  4. Make any necessary changes to the user properties. Required fields are marked with a red asterisk.  See Section Add User for the configurable properties.
  5. When you’re done editing the user, click Continue.
  6. In the confirmation page, click Submit.

CRFs can be masked for Clinical Research Coordinators and Site Monitors.  When a CRF is masked, the form is visible but the user cannot act on it.

Mask a CRF from a user

  1. Edit the user using steps 1 thru 3 in the procedure above.
  2. Click CRFs Masking.
  3. The list of studies and sites the user has access to is displayed.  Open the desired site.
  4. The list of CRF is displayed by events. Click Yes for the CRFs to be masked
  5. Click Submit.
  6. Continue with steps 4 thru 6 in the procedure above.

Note:

  • Masking is not available for Investigator users as this role is responsible for clinical records completeness and correctness.
Yes No Suggest edit
Last updated on April 1, 2019

3.7.7.Lock and Unlock User

Lock a User

Locking a user prevents him logging in the study.  To lock a user:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Lock.
  4. Click Lock to confirm that you want to lock the user, or Cancel to cancel..
  5. The user is now locked.

Note:

  • To lock a user, its status must be Available.

Unlock a User

Unlocking a user reverses its locked status.  To unlock a user:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering feature.
  3. Click the Actions icon, then from the dropdown, click Unlock.
  4. The user status is now Available.

Note:

  • To lock a user, its status must be Locked.
  • When a user is locked for a particular study, the study name will not be available in the Select Study dropdown.
Yes No Suggest edit
Last updated on April 1, 2019

3.7.8.Add Role

To add a user role:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Click the Actions icon, then from the dropdown, click Add Role.
  4. Assign a new role to the user, then click Submit.
Yes No Suggest edit
Last updated on September 11, 2018

3.7.9.Lock and Unlock Role

Lock a Role

Locking a role prevents a user from accessing it after logging in.  To lock a role:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Open the user tree view to display all the roles.
  4. Click the Actions icon for the role you want to lock, then from the dropdown, click Lock Role.
  5. Click Lock in the popup to confirm that you want to lock the role, or Cancel to cancel.
  6. The role is now locked.

Note:

  • To lock a role, the user status must be Available.

Unlock a Role

Unlocking a role reverses its locked status.  To unlock a role:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Open the user tree view to display all the roles.
  4. Click the Actions icon for the role you want to unlock, then from the dropdown, click Unlock Role.
  5. The role status is now Available.

Note:

  • To unlock a role, its status must be Locked.
Yes No Suggest edit
Last updated on April 1, 2019

3.7.10.Delete Role

Deleting a role permanently removes it.  To delete a role:

  1. Click Users in the Left Menu.
  2. Locate the relevant user in the list, if necessary using the filtering and sorting features.
  3. Open the user tree view to display all the roles.
  4. Click the Actions icon for the role you want to disable, then from the dropdown, click Delete Role.
  5. Click Delete in the popup to confirm that you want to delete the role, or Cancel to cancel.
  6. The role is now deleted.

Note:

  • The last role cannot be deleted.  The user must have at least one role.  Consider disabling it instead
Yes No Suggest edit
Last updated on September 11, 2018

4.Going Live

Build Steps:

  1. Add Study
  2. Add Forms
  3. Deploy Study
  4. Publish Forms
  5. Add Events
  6. Add Groups
  7. Add Rules
  8. Add Sites
  9. Add Users
  10. Going “Live”

Going “Live” involves the following steps:

  1. Performing User Acceptance Testing for the study build in the @Test environment
  2. Promoting the study build to the production environment
  3. Selecting the production environment and adding the sites and users

 

Yes No Suggest edit
Last updated on April 2, 2019

4.1.User Acceptance Testing

It is recommended to perform User Acceptance Testing in the test environment.  This method avoids test data in production and, if any issues are found, they can be readily fixed without requiring a change to the production build.

Execute User Acceptance Testing

  1. Add test sites and user.  See Sections Add Site for details.
  2. Add users.  These users should be the actual site users, however, their role should be defined in the test environment.  When the study goes live, we will add a role in the production environment.
  3. Test the build functionality against these business requirements:
    All user names are correct
    Subject panel info is correct
    All event names are correct
    All CRF names are correct
    All Events have the right CRFs
    Calendared Events are correctly scheduled (if used)
    eCRF conforms to design
    Saving data is possible in all CRFs
    Correct data entered in all unique CRFs
    All field checks activated at least once
    All rules activated at least once (if used)
    Administrative editing tested
    Double data entry capability tested (if used)
    Query capability tested
    Signing capability tested
    Export capability tested
    Data exported compared to online pages
    Data import capability tested (if used)

 

Yes No Suggest edit
Last updated on April 1, 2019

4.2.Build Promotion

To promote a build:

  1. Click Promote in the Left Menu.
  2. A similar page opens
  3. Select a secondary study.  This is the study to promote the changes to.
  4. Click Generate Report to get a report on the build changes to be promoted.
  5. A report will be generated within a few seconds.  The report can be filtered, sorted and a page size can be specified.  In addition, it can be exporte by clicking the Excel  icon next to the Generate Report button.  A change report contains information related to the following build items:
    • Studies
    • Events
    • Event CRFs
    • Rules
    • Groups
  6. Review the changes to be promoted.
  7. There are 2 ways to promote changes.
    • Promote all the changes at once by clicking Promote All Changes.
    • Select the changes you want to promote by checking the box next to the desired change(s) then click Promote Changes.

Notes: 

  • The change report only shows the build changes between the primary study (the study test environment currently selected) and the secondary study.
  • The secondary study may be the same study production environment or it may be another study test environment.
Yes No Suggest edit
Last updated on March 27, 2019

4.2.1.Promote Studies

There is no report list generated for the Study as every change in the Study configuration and options are global for the test and production environment.

Notes:

  • If the secondary study is another study, these changes cannot be promoted.  Select the secondary study in the Captivate Build header and edit the study options.
Yes No Suggest edit
Last updated on April 1, 2019

4.2.2.Promote Events

A similar report will be generated in the Events tab.

Notes:

  • Event deletion is promoted only if the event does not have any associated clinical data.
  • If an event has any attached CRFs or if its is status is not not started in Captivate Live’s Subject Matrix, it will not be deleted.
  • To delete attached CRFs, select the secondary study in the Captivate Build’s header and edit the event to be deleted.
  • To find scheduled events, open Captivate Live and filter the event for the scheduled state in the Subject Matrix.
Yes No Suggest edit
Last updated on April 1, 2019

4.2.3.Promote Event CRFs

A similar report will be generated in the Event CRFs tab.

Notes:

  • Only differences between configurations are reported for Event CRFs; that is, differences in their layout or content are not reported.
  • Event CRF deletion is promoted only if the CRF does not have any associated clinical data.
  • To locate CRFs with clinical data:
    1. Select the secondary study in the Captivate Build Header
    2. Click Forms in the Left Menu, then select View Details for the form to be deleted.
    3. The CRF Links page opens, click the Links icon to display Subjects linked to the form.
    4. Click Open Live in the Left Menu and click Subject Matrix in the Captivate Live Tasks Menu.
    5. Filter for the relevant subject IDs and delete the CRF associated with the event.  If the CRF is associated with multiple events, make sure to delete the CRF for the proper event.  CRF deletions are not recoverable.
  • Item-level SDV settings will be reported in a future release.
Yes No Suggest edit
Last updated on September 11, 2018

4.2.4.Promote Rules

A similar report will be generated in the Rules tab.

Note:

  • Since Captivate Build allows duplicate rule names, rules are considered to be similar if they share the same name and  target(s).
Yes No Suggest edit
Last updated on April 1, 2019

4.2.5.Promote Groups

A similar report will be generated in the Groups tab.

Note:

  • Promote events before promoting any Dynamic Groups.
Yes No Suggest edit
Last updated on April 1, 2019

4.3.Complete Production Build

To complete the production build:

  1. Select the production study.
  2. Add the production sites.  Click Sites in the Left Menu then the + icon.  See Section Add Site for details.
  3. Add roles in the production environment for UAT users, and/or add new users. See Sections Add Role and Add User for details.
Yes No Suggest edit
Last updated on April 1, 2019

5.Getting Help

Many resources are available to help you be successful using Captivate:

  • User Guides
  • Free Training
  • Contact Us
  • FAQs
Yes No Suggest edit
Last updated on September 11, 2018

5.1.User Guides

To view the Captivate User’s Guides:

  1. Click Help in the Left Menu.
  2. Click User Guide in the Help Menu.
  3. In the submenu, select Build to open the current, most up-to-date version of the Captivate Build User’s Guide.

                                             -or –

  1. In the submenu, select Live  to open the current, most up-to-date version of the Captivate Live User’s Guide.

Note:

  • You can save or print the User Guide(s) as needed.
Yes No Suggest edit
Last updated on April 1, 2019

5.2.Training

Certified training is provided free of charge, and certificates are provided to attendees upon successful quiz completion. Certified users are entitled to free support in North America.

To view the current training curriculum and schedule:

  1. Click Help in the Left Menu.
  2. Click Training in the Help Menu, the training page opens.
  3. Review the training schedule and enroll.
Yes No Suggest edit
Last updated on September 11, 2018

5.3.Contact Us

To contact us:

  1. Click Help in the Left Menu.
  2. Click Contact Us in the Help Menu,
  3. Fill out the provided form and click Submit.
  4. One of our Customer Success team members will be in touch with you shortly.

Note:

Yes No Suggest edit
Last updated on September 11, 2018

5.4.Browsing FAQs

To browse Frequently Asked Questions:

  1. Click Help in the Left Menu.
  2. Click FAQs in the Help Menu,
  3. View the FAQs to learn more about our plans, study build, compliance, security, etc. The questions are grouped by topic. To open a group, simply click the group heading.
Yes No Suggest edit
Last updated on April 1, 2019

6.Customize Role

  1. Click Users in the Left Menu.
  2. Open the More menu on the Users page
  3. Click on Customize Roles
  4. On the Customize Roles page, select a role to be customized
  5. Check the features to be added or removed from the role
  6. Click Submit

Notes:

  • These changes affect all users with the modified role
  • Click Reset to reset the user role to its ‘out-of-box’ features
  • Some features may not be customized in the current release
Yes No Suggest edit
Last updated on April 22, 2019
Help Guide Powered by Documentor
Suggest Edit